Oyo Rooms — Refund not initiated from OYO

I had booked room in Oyo 78953 Flagship Ram Leela Rameswaram from Sep 30 2023 to October 2 2023 by paying 4746 through Gpay. My booking ID is[protected]. When I went to the hotel they denied my stay saying that no rooms are available and cancelled my booking. When I called the customer support they disconnected my call making me wait for more than 30 mins. I nearly tried 10 times but no response. I have no proper details of my refund from OYO. This is a big scam happening now. Kindly please help me from this fraud.
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Hi Nithya, we strive to maintain the best customer experiece for our guests. Kindly let us know your booking details over direct message to help us serve you better.~Team OYO
nithya7's [Complaint's author] reply, Oct 4, 2023
My booking ID is 653474402
Hotel: Oyo 78953 Flagship Ram Leela
City/Country or Region: Rameswaram/India
Arrival: September 30, 2023
Departure: October 2, 2023

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