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Oyo Rooms — YO rooms Check in denied - Flagship hotel paradise inn ,#7, Nvr complex srg Dental college Road, Munnekolala, Marathahalli, Bangal

Flagship hotel paradise inn, #7, Nvr complex srg Dental college Road, Munnekolala, Marathahalli, Bangalore 560037

I had faced the issue with OYO in Bangalore multiple times, we booked Oyo for July 8th and 9th 2023 and done pre-payment also, on the day of check in the hotel, they denied the booking saying no rooms available. If rooms are not available how does this booking got confirmed. Cheating from Oyo side, this is the 3rd time happening from OYO, very irresponsible. Simply taking customers money and refunding after 14 days, also the recent refund not yet received. They are saying refund will take 7 to 14 working days.
Booking id - L6Y73827 payment done for Rs.1044
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Comments

Hi Swathy, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue. ~Team Oyo
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swathy m's [Complaint's author] reply, Nov 9, 2023
my issue is not yet resolved and i didn't received my refund yet, almost 4 months over.
Hi, our team tried connecting with you but there was no response. Please help us with feasible time or alternate details to connect with you asap.~ Team Oyo
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