Oyo Total Holidays — very poor service

Address:

House No.663, Sector 4, 122001

Mr. Somil gupta sale team oyo total holidays
Your oyo total holidays service regarding kerla trip package i'd no. Th-jeez6905 4n5d before trip confermation documetory services is very poor. As per our telecommunication, your final commitment provided to us hotel vouchers and trip confirmation drivers mob. No. And all details provide to us before 12 pm dated 25 nov.2019 otherwise i'll take a necessary action. Your all commitments are wrong regarding this trip i have paid to you full amount 32000/= dated 3 nov.19
As per your voucher my uncle vipun pathak stay facility in hotel the fourt munnar but receptionist of this hotel demanding 7700/= so that guest vipun pathak was saying i am full amount paid to holiday packager oyo total holiday but hotel men was denied after that my uncle vipun pathak called to mr. Somil gupta sales team he was saying kerla side this type of issues we are facing so that pls you stay in another property of munnar at wood resortes after 5 pm it means guest vipun pathak is not check in hotel up to 6 pm. Your services is very bad and poor. Pls refund the our amounts with coumpinset. Becaouse we all details share with your team sales men somil gupta in what's app pls rewert me immediately becaouse my uncle is suffering in kerla trip. As per your tele massage your commitments today your are shift the hotel the fort munnar as per your voucher but still my uncle mr. Vipun pathak is waiting in check in pls manage as per your commitments. Otherwise i'll take a legal action.
Ajay kumar
[protected]
[protected]