Oyo Total Holidays
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Oyo Total Holidays Complaints & Reviews

V
vnsinggh
from Jugsalai, Jharkhand
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Booking THE- VOY 1527

One year back I have booked a Goa tour starting from 21st August 2019.I had cancelled the tour after two days due to some reasons. In initial stage they mentioned the cancellation policy in a very small letter. You also agreed that most of the People did not see the cancellation policy. Last 28 days daily contacted your customer care or support team asking for my advance money, Now today they are saying that no refund is possible. I have...
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Address:Gurgaon, Haryana

Would urge travellers not to book tour from oyo total holidays they are not responsive and you will invite trouble if you go ahead with them for travel plan. This fake company is not registered with tourism department
Complain against oyo holidays - th - dbod9326

With tagging of name ' oyo' they look like a fake company whole offered package was like since i registered myself with good amount and no contactability...
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S
Surat Thakur
Resolved
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fraud against my booking

Address:New Delhi, Delhi, 175125

Dear sir

I had done booking of andaman and nicobar from oyo total holidays. After completing the payment. Phone no of the agent was not working anymore. This company is a big fraud. I have been duped of rs 1 lacs. Payment was done to oravel stays pvt ltd. Prateek chouhan and jyotica sharma have duped me. Govt should look after these fraud companies and huge penalty should be given to them along with jail term....
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T
tanyagarg
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad services

I have booked a package for thailand from oyo total holidays. But i faced lot of issues during the trip and when i tried to call them they stopped taking my calls. The agent name is avtar singh, he ignored my calls and messages after getting paid and didn’t solve my query at all. Even after taking whole payment they didn’t issue the vouchers for long time and stopped answering my calls. They give worst services to their customers....
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A
Ajay Kumar kalhan
from Mumbai, Maharashtra
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very poor service

Address:House No.663, Sector 4, 122001

Mr. Somil gupta sale team oyo total holidays
Your oyo total holidays service regarding kerla trip package i'd no. Th-jeez6905 4n5d before trip confermation documetory services is very poor. As per our telecommunication, your final commitment provided to us hotel vouchers and trip confirmation drivers mob. No. And all details provide to us before 12 pm dated 25 nov.2019 otherwise i'll take a necessary action. Your all commitments...
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J
jyoti pashte
from Bengaluru, Karnataka
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package th-klet-7885

Address:panvelkar campus, c2, 502, Lakhmle nagar, behind bethel church.. Ambernath west ., Thane, Maharashtra, 421501
Website:www.oyototalholidys.com

Below is my package i'd th-klet-7885 i booked package 2 months back in august 2019 paid full amount before travel. After visiting to destination i came to know they have not paid to hotels i booked in munnar, cochin and allepy, and best thing one of my hotel booked near mirari beach we went there the hotel guy said they stopped giving service to oyo. I paid package money and extra to different hotels now consistently i am following up for...
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I
IMRAN ADMANI
from Delhi, Delhi
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international pilgrimage trip

I'm imran from goa and had booked an international pilgrimage trip through oyo and also have done a payment of rs. 105786/- online as booking amount.
The representative who was involved in booking my trip has left his job wity oyo.
After this i tried contacting oyo through different ways, by calls, whatsapp, social media platform and everytime i get only assurances about solving my issue.
My travel dates are approaching...
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N
Nagani
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service not provided

Address:New Delhi, Delhi

I booked a package for 5nights 6 days to munnar, thekkady and alleppy for rs26000/ from 18 oct till 23 oct 2019 for hotel bookings with breakfast and car.
But was not provided with a hotel in munnar, had to arrange for my stay myself
Representative from prm team assured me of refunding the amount for the same on phone but nothing was given in writing.
And there after they are not responding and have blocked my cell number...
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H
hasmukh1969
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

package

Address:Anumala, Vyara Surat, Tapi, Gujarat, 394651

I had done payment for packages of premium rooms at mritsar hotel teg royal, at manali, aash manali retreat spa and resort and at shimla oyo hotel eve. And cab innova, my bookings are for date 27 oct 2019 to 2 nov 2019. D done total payment of rs. 50000 (Fifty thousand). Mr. Vikas dharpure (Oyo person) now not respnding to my phone calls. As my plan is nearer, please do needful at the earliest.

My mobile number is [protected]....
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M
Megha Chhatbar
from Rajkot, Gujarat
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation and refund

Hello...
I was booked my dubai package for 15thnovember but due to some unavoidable circumstances which is creating by god and my grandmother is in icu from last 14th days. So i want to cancel my booking and give me refund but no one is answering me from last 4 days. Oyo total holiday is completely worthless and never trust again. They are same non responsible person including ceo ritesh agarwal, monika kashyap, annay gupta, nikita...
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K
Kurisetti Rama Krishna
from Ernakulam, Kerala
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package amount paid but no room booked

Address:K RamaKrishna, Branch Manager, Andhra Bank, Subbaraopeta Branch,Tadepalligudem, West Godavari, Andhra Pradesh

We have booked 5day 4 night package for rs.35, 000/-. They have arranged car at cochi airport. They informed heavenly heights room in munnar. But after reaching there they informed that their agreement with oyo over. We tried the customer care but they informed that there is no booking with that i'd. That hotel person shown my name and booking i'd. But they did not allot the room. We contacted the thekkadi majestic residency also. They informed...
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S
sougata choudhury
from Chennai, Tamil Nadu
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not providing vouchers and cabs

Address:Kasavanahalli, 560035

We booked andaman package from oyo total holidays from 6th oct to 12th oct.

Our trip is on 6th october, but even after calling multiple times they didn't provide us the vouchers and the driver/cab details. We have paid entire 1.7 laks and now we are clue less what we have to do after reaching portblair.

We are looking for urgent help during our trip....
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A
Ameera Mulla Muzawar
from Mumbai, Maharashtra
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complaining about bad service

Hi, we three girls had planned a trip to chikmagalur with oyo total holidays package. We had done full payment and were told all the arrangements were done right from booking resort to the can driver. After we reaching chikmagalur we called up the resort manager to know of our booking confirmation. Manager said he has not received any payment from oyo staff. We contacted the oyo team lead for the same, he said booking is done now and everything...
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P
prashaant kumar
from Mumbai, Maharashtra
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cheating, charging double the price

Hi
I have booked 8n 9 days trip to bali from 11 th oct to 19 oct 2014 and my booking i'd is th - mkpu6667, and booking was done in august last weak for rs 1.44 lac, and i paid the booking amiunt
It was a conferimed booking, but last week your agent called and told me that they can't provide ini via villa for 16 th to 19th, so i gave them another hotel abia villa wich is similar to ini via villa and even cheaper than ini via...
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J
jenny06
from Visakhapatnam, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sales executive shadab rasool

Address:Krm colony, Visakhapatnam, Andhra Pradesh, 530013
Website:www.oyorooms.com

My booking id - th-gcnx3809, my name is jennyfer... I planned for a holiday with my family to kashmir from 1st oct to 7 th oct, my total package cost fixed for an amount of 1, 74, 000/- 5 pax, i paid 45, 000/- part payment on aug 7th 2019... Our sales executive is shadab rasool, now he is not answering or not responding to our calls, messages and mails. Please kindly respond and take an immediate action for our problem... Only 10 days left...
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S
sushilashima
from New Delhi, Delhi
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singapore tour

Address:SECTOR-7, 201301
Website:OYOTOTALHOLIDAYS

We took the singapore package, but after taking almost 90% payment they are demanding more money. It's neither business ethics nor professional. They are cheating & black mailing us by doing so. Even after getting 90% payments they are not sharing our vouchers.
Now we are afraid, what type of hotels they will give, what will happen to our different destinations....
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Website:www.oyorooms.com/total-holidays

I booked a holiday package on 31 may 2019. But oyo total holiday did not fulfill
Their commitment. We were waiting for the cab details and hotel details where
We supposed to stay. They took all the money at a time. We have contacted the customer care and sales team many times, but they are not helping to get the refund amount of rs 22, 500. As per the sales team, i supposed to get the money within 14 working days, but i have...
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P
Prashhhhhant
from Gurgaon, Haryana
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fail to give service ( th-ruza 2809) thailand package

Package ID : TH-RUZA2809
EMAIL : [protected]@gmail.com
I booked thailand package giving 25% advance (8000rs) around 19th july through your agent ram avtaar.
After taking advance he disappeared. I made an enquiry. He dint respond to any of my mails. I called on the n.o on which he sold me package. The lady who attended said she will arrange call back but no response. I called customer support n.o 3 times. Same old ranting...
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E
erpappi
from Dirba, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

package booked but no flight or travel or passport

Address:Vpo todarpur distt hoshiarpur punjab, Hoshiarpur, Punjab, 144404
Website:Oyorooms.com

My name is paramveer singh i booked a package for thailand and singapore i paid 20000 total in advance their worker narinder katoch booked my trip and also send me link for payment so i did its booked for 10th to 17th july till this is 4th july and no one asked our passports and no other documents some other colleague also picked phone many times named jitendera and shiva they also assured me that we will settle all but i think they are frauds...
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B
beeram
from Delhi, Delhi
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refund processing issue

My package id is PKG-YNIH-8567
travelled date 24-04-19
During my Himachal trip, Oyo captain Mr Aman assured me the refund of the part my package inclusion which was not satisfactory during our stay. It was nearly 2months but till now I didn't get my refund. Assured refund amount is 2500/-

problem is just two days before the travel date Oyo total holidays people called me and said the hotel which I had opted in...
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R
Roma Shah
from Pune, Maharashtra
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worst service

This package we paid for was the himachal pradesh (Shimla-kullu-manali) trip for 6 o[censored]s. The service of oyo holidays starts at a rough worst point where we started doubting the service we will be provided further. Starting at the delhi airport where our flight landed around 3:30am. We confirmed multiple times even before we left for delhi that cab must be there by 6am.

After landing, within couple of hours or so around 4 am...
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A
Aniket Sonawne
from Mumbai, Maharashtra
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no proper information provided.

Oyo Holidays package Id : PKG-SLER8723
Oyo took full payment and did not informed us that manali - leh road has not opened on our dates of visit. After reaching manali they informed us that we cant move further due to which we need to pay extra amount to go back to Delhi and catch flight for Leh and had to miss jespa spot of our Itinerary. Prior to our tour booking was not confirmed and oyo people was not answering the call.
This...
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R
Ramesh jayasaram
from Delhi, Delhi
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refund not received yet

I haven't received the advance payment refund back yet. Now it has been long time they haven't refund the payment
Please look in this matter and refund my money back as soon as possible
I have booked a tour for himichal and the booking was not confirmed and always I was telling that we will change the hotels at every place because they will not provide the dinner
Which I fell they are cheating me and are after my money...
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S
Sohal Gupta
from Muzaffarnagar, Uttar Pradesh
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against complaint of thailand package

I have booked my thailand package with oyo total holidays and my booking id is cf6724f0-be52-4d31-a0f2-823441c34a69. My wife has called oyototal holidays on 13 may 2019 for knowing package for bangkok.in response ms. Monika negi has attended her call and called her after every half an hour for 6 times and she trapped my wife for bangkok and pattaya tour. However she forced my wife to make payment immediately and said if you will not pay right...
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S
sohalgpt
from Mumbai, Maharashtra
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against complaint of order id cf6724f0-be52-4d31-a0f2-823441c34a69

I have booked my Thailand package with OYO TOTAL HOLIDAYS and my booking Id is cf6724f0-be52-4d31-a0f2-823441c34a69. My wife has called oyototal holidays on 13 May 2019 for knowing package for bangkok. In response Ms. Monika Negi has attended her call and called her after every half an hour for 6 times and she trapped my wife for Bangkok and Pattaya tour. However she forced my wife to make payment immediately and said if you will not pay...
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Sohal Gupta
from Muzaffarnagar, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care service

I booked my package to thailand. My package id is :cf6724f0-be52-4d31-a0f2-823441c34a69.
On the day of booking she called me after every 30 minutes and after payment they stopped to pick my phone... After every call i have to wait 30 minutes at least... From last 7 days i am totally harassed by these people. After every call one of oyo representative assure me "ma'am only in 5 minute we will call you, we will resolve your issue and...
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K
Kasukurthi Sai Teja
from Chennai, Tamil Nadu
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package id : pkg - nlaq1480

I booked oyo north east package and i have paid full amount in advance. My package was booked through mr. Akhil sharma. Later my package was transferred to package operation team and it is assigned to the package relationship manager (Prm) mr. Ashish saini. I preferred oyo to local travel agent even though my friends went to the same trip with local travel operators with very good customer care experience. I trusted oyo brand than local operators....
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Cachin
from Delhi, Delhi
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vehicle provided for less seater

Address:39,udyambag, Belgaum, Karnataka, 590006

I had booked a package for coorg oty mysore for 15 adults and 1 kid with package id pkg-wjbo5294 from 25 th april 2019 till 30th april 2019 but tempo trabeller provided to me is of 13 seater after complianing nearly 4 times once to customer care and thrice to mohit my tour incharge nothing done in fact mohit is not coming on phone very bad experience...
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D
Dr. Supriyo Ray
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

holiday packages of leh ladakh

On 4th of april'2019, i booked a package for leh ladakh with oyo-or rather its better to say they (Mr. Akram khan, sales agent on the part of oyo) forced me to book that with a token amount of rs.5000 that very day, and claimed "its refundable, i[censored] cancel it tomorrow"-and the next day when the itinerary was sent i was not satisfied with the places they were taking so i called them to cancel my booking and asked to refund my token amount...
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Set12
from Noida, Uttar Pradesh
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fraud information

Address:s/o shri yogesh tiwari near state bank of india, beniganj mohalla, Chhatarpur, Madhya Pradesh, 471001
Website:[email protected]

Pkg id-XHSN 4120 FOR NORTH EAST BOOKED BY GAURAV CHAUHAN.He always give wrong information...he is fraud and this company is total fraud..i have all receipts of booking...i will complain in consumer forum...i want my money back..my travel date is 23 april 2019.
I have to go to northeast.i will prepared my trip from oyo.gaurav chouhan was the guy who will making my tour file.he was taking 25% at the time of booking and rest will be before...
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