I joined oyo life on october 9, 2019. At the time of registration i paid 11500 as security deposit. Later the property oyolife del 2006, dwarka got shut down and there was notice issued till 6 th of feb. I moved out before the due date and it was assured through the email that the security money will be returned within 15 workings days but it hasn’t come till date. I had email oyolife support so many times and every time the answer i received was we will look into it. I tried calling up the number provided below it turned out the number wasn’t even valid. I am in great distress about the service from oyo and insecure about the money i had given as security as i haven’t gotten any reply. I would also like to mention that the representative who’s number i had is not even picking up my call.
My booking is was 53920.
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We apologize for the inconvenience caused to you. This is not an experience we want our guests to go through. Your issue has been escalated to the concerned team, they will contact you soon.
Regards,
Team OYO