Pace Internet Services Pvt Ltd — internet service not provide proper from last many month. required refund

Address:	2nd Floor, Shakti Complex, Beside APC, Near Pramukh Swami Circle, Vallabh Vidyanagar, Anand - 388120, Anand Vidhayanagar Road, Ahmedabad, Gujarat, 380013
Website:	www.paceinternet.in

Dear sir, My name is Kunal Vaghela. ( Media Reporter).
My user Id: krunal_81,
Area : Usmanpura.Ahmedabad

I have taken plan of 16mbps internet connection from this company. But from last 4 months we are not getting service of internet . we have tried many times call to their office and helpline but no one reply even single time to solve this issue. Now we want refund . but single person not giving answer of our this issue. this is fraud case.
This company address is
2nd Floor, Shakti Complex, Beside APC, Near Pramukh Swami Circle, Vallabh Vidyanagar, Anand - 388120, Anand Vidhayanagar Road
Mobile number is
[protected]
[protected]
We request you please manage legal activation against this company and provide us refund as soon Possible. Thank you.