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PACL India Complaints & Reviews

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Updated: Mar 28, 2026
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PACL India reviews & complaints page 27

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V
Vikram Lamkhade
from Mumbai, Maharashtra
Jul 29, 2019
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Address: SEBI, 411039

Ll the desired information is being filled on the registration page but unable to upload the documents like photograph/ pan card /chq/ receipts on website...
It seems there is some issue on website... Pls request you to look into the same and make the website working properly as there would be some many people filling the form for the refund...

If the process to apply for the refund is online then you guys would have taken trail run before you launched it to the general public...

Take immediate action as the deadline is 31st July 2019 and increase the deadline.

Thanks.
PACL India customer support has been notified about the posted complaint.
Jul 29, 2019
Updated by Vikram Lamkhade
Hi Team,
All the desired information is being filled on the registration page but unable to upload the documents like photograph/ pan card /chq/ receipts on website...
It seems there is some issue on website... Pls request you to look into the same and make the website working properly as there would be some many people filling the form for the refund...

If the process to apply for the refund is online then you guys would have taken trail run before you launched it to the general public...

Take immediate action as the deadline is 30th apr 2019.

Thanks.
Mob-[protected]
Jul 29, 2019
Updated by Vikram Lamkhade
Hi Team,
All the desired information is being filled on the registration page but unable to upload the documents like photograph/ pan card /chq/ receipts on website...
It seems there is some issue on website... Pls request you to look into the same and make the website working properly as there would be some many people filling the form for the refund...

If the process to apply for the refund is online then you guys would have taken trail run before you launched it to the general public...

Take immediate action as the deadline is 31July 2019 and also request you to extend deadline by atleast 1 month.
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    R
    Raghuvinder Thakur
    from Mumbai, Maharashtra
    Jul 29, 2019
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    Address: HOUSE NO.142,SANJAY COLONY, STREET NO.74., Faridabad, Haryana, 121005

    Greetings Sir,

    This is to inform you that from day before Yesterday evening(July 27, 2019) onward I get to found error While Uploading the mandatory documents due to which work is being pending for further proceed, actually when I used to get upload the document a message is being appears that document details is updated successfully instead of document uploaded successfully for which the documents is not get highlighted tick with green check. So at last I requested you to please do the needful at your earliest .

    Thanks & Regards
    Raghuvinder
    PACL India customer support has been notified about the posted complaint.
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      V
      Vishwanath Sangam
      from Mumbai, Maharashtra
      Jul 28, 2019
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      error message while logging in

      Address: YADAHALLI, Bagalkot, Karnataka, 587313

      While claiming the refund in pacl, even after the registration in pacl website, while logging in https://www.sebipaclrefund.co.in/account/login... it says - please register pacl number, but system even doesn't allows again to register as it says "no pacl number found in our records", as am unable to login due to this issue, i cant claim my refund, kindly rectify at the earliest.

      I have registered but couldn't login....
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      J
      Josemonjose
      from Punalur, Kerala
      Jul 28, 2019
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      I am unable to upload documents like, Photo, PAN, Cancelled cheque. I hit the upload button, and then the cross appears.

      Last date of submission is 31st July and it started giving me problems. Tried to log out and login, it still doesn't work. I am following the same procedure I followed for other 3 claims that worked. Not sure what the issue is here. Please must be solve this problem.
      PACL India customer support has been notified about the posted complaint.
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        K
        Khustar Sahil
        from Delhi, Delhi
        Jul 28, 2019
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        Address: New Delhi, Delhi, 110059

        I am unable to upload documents like, photo, pan, cancelled cheque. I hit the upload button, and then the cross appears. I have submitted 3 claims, now 5 are pending. Kindly help.

        Last date of submission is 31st july and it started giving me problems. Tried to log out and login, it still doesn't work. I am following the same procedure i followed for other 3 claims that worked. Not sure what the issue is here. I am using google chrome.

        Kindly assist.
        PACL India customer support has been notified about the posted complaint.
        Hello, two days back the website opened but the documents were not getting uploaded. Today is the last day for refund application submissions as per SEBI and now the website is not opening. I've tried everything and checked with many other PACL customers, they are also facing the same problem.

        I've checked online, a lot of other customers are facing the same issue. This needs to be fixed as our hard-earned money is stuck. Personally, I still need to submit the claim applications for INR 87, 500.

        Kindly help as lakhs of other PACL customers are also stuck.

        Regards
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          A
          anjali gawde
          from Noida, Uttar Pradesh
          Jul 28, 2019
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          Address: 7th floor, gopaldas bhawan, 28, barakhamba road, New delhi 110001, Mumbai City, Maharashtra, 401105

          Hi,
          1) i logged in into pacl, filled personal details, bank detail ad document detail.
          While uploading pacl certificate and receipts details getting error "error while saving data"

          2) 2nd issue, unable to uploading documents like photography, pan card and cancel cheque.

          Kindly look into above issue and help!!!
          PACL India customer support has been notified about the posted complaint.
          Yes, I am also facing same problem
          Navanee276's reply, Jul 29, 2019
          Do you have any idea on this. Even I could not upload the documents in the step 3. Please advise if you have any insights on this as soon as possible.
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            S
            Sai Ramakrishnan
            from Mayiladuthurai, Tamil Nadu
            Jul 28, 2019
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            Address: 625601

            My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
            I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do
            My pacl certificate number: u[protected]
            PACL India customer support has been notified about the posted complaint.
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              M
              Manthan Dakshini
              from Mumbai, Maharashtra
              Jul 28, 2019
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              I am unable to upload photo, cheque & pan on the portal all my photos are as per the requirements of size colour and dpi, kindly suggest a solution its already[protected]st being the last date.

              Trying it from many days its high time now.

              Please get the testing done for the portal done before putting such tight deadlines, neither there is an alternative offline method to contact or submit the details.

              Kindly get it solved asap.
              +1 videos
              PACL India customer support has been notified about the posted complaint.
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                J
                Jhilik1994
                from Hyderabad, Telangana
                Jul 28, 2019
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                Address: 700115

                Hi,
                In the sebipaclrefund website after filling the basic information when i am uploading the documents like pan, photograph etc they are not getting uploaded no error message is also showing. Please look into the issue as the last date of submission is 31st july, 2019 (Extended from 30th april). If there is no other way to submit the claims you people should launch the website with proper testing so that common people do not get harassed.
                [protected]@gmail.com.
                Thanks,
                Jhilik sil sarma
                PACL India customer support has been notified about the posted complaint.
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                  V
                  Venkata Nagesh Subramanyam
                  from Udumalaippettai, Tamil Nadu
                  Jul 28, 2019
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                  Sir, i am trying to register on sebi site but while doing so i receive error message continuously saying. This pacl no. Does not exist. The last date is 31st july, 2019. I already sent email and all the scanned documents to the email address, but no response so far.

                  My pacl registration nos are u[protected] and u[protected]. My email address is [protected]@gmail.com.

                  Please resolve this problem as early as possible.

                  Thanking you,

                  Vasantha venkata nagesh
                  PACL India customer support has been notified about the posted complaint.
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                    G
                    giddlurvenkateswarlu
                    from Mumbai, Maharashtra
                    Jul 27, 2019
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                    Address: Guntur, Andhra Pradesh, 522002

                    Dear sir, we have already submit the complaint. Please look below the details of submitted documents:
                    1. Pacl limited registration no. No. U[protected] dt.24.11.2012
                    Instalments paid details:
                    1. Receipt no. F0066009 amount 1300/- dt.24.11.20e12
                    2. Receipt no. R0078628 amount 1300/- dt.23.02.2013
                    3. Receipt no. R0090021 amount 1300/- dt. 30.04.2013
                    4. Receipt no. R0102684 amount 1300/- dt.27.07.2013
                    5. Receipt no. R0114888 amount 5000/- dt. 16.11.2013
                    All the above are sent in my earlier online registration on
                    The below mention receipt is missed. Hence i am sending the details as mentioned below. Please considered all these detail and send the refund at the earliest.

                    I m. Venkateswarlu submitted the complaint idno.5ulg6xt3hd. I have missed to submit receipt no. R0168225, dated21/08/2014 on reg. No. U[protected] dt.24.11.2012 renewal subscription amount rs.5000/-
                    Please accept these details towards the last instalment.
                    PACL India customer support has been notified about the posted complaint.
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                      S
                      Sudershana Bhanwar
                      from Shimla, Himachal Pradesh
                      Jul 27, 2019
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                      Address: D/o Sh Devraj, 175006

                      I am writing to you regarding my pacl registration. Actually i registered pacl refund through sebi website. But unfortunately something went wrong. I just upload my recipt only. And clicked the final submit. Due to some misunderstanding i only upload the recipt nd forget to upload the pacl bond. Now what do i do. It would be great help if i can login again and do necessary corrections in the registration. Please do something for this sir.

                      I, therefore request you to please extend the last date of pacl refund registration and give us the option for correction in registration.

                      I shall be highly obliged to your act of kindness.

                      Waiting for your prompt response.
                      Many thanks.
                      PACL India customer support has been notified about the posted complaint.
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                        V
                        Veena Venu
                        from Delhi, Delhi
                        Jul 27, 2019
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                        pacl refund not able to login

                        Address: Manappullikave palakkad, Palakkad, Kerala, 678013

                        I made registration for a pacl account, but i cant login to it. It is showing that the password is incorrect. So i clicked to the option of 'forgotten password
                        '. But even after given the registered mobile number, it is showing that it is invalid. But i am sure about the number given while registration. So requesting you to recommend a best option to be followed in next step. Tell me the option for either re registration or the step...
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                        K
                        karanpta
                        from Patiala, Punjab
                        Jul 26, 2019
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                        While filing my claim on "www.sebipaclrefund.co.in" portal i received a message “this pacl number does not exist as per our records". Therefore, as per their instructions in faqs i submitted my claim through email and sent them email thrice to"[protected]@sebi.gov.in" on[protected],[protected] and[protected] respectively. But i have not received any confirmation whether they have considered my case or not.
                        PACL India customer support has been notified about the posted complaint.
                        Jul 26, 2019
                        Updated by karanpta
                        I have already registered myself at the pacl website but still I am unable to log in and complete my documentation process. Now I am getting an error "please register this pacl number" when I have already registered myself.
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                          Chinmoy Phukon
                          from Badarpur, Assam
                          Jul 26, 2019
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                          Address: Jorhat, Assam

                          I am lodging this complaint on behalf of my mother, mrs nilima dutta who have a policy in pacl india limited. While registering for refund, it was showing that the pacl number does not exist in record. I just need to know how to resolve this problem. I have many people complaining about the same to you, but sadly this problem was not solved. So stop this kind of things and solve the problem. The sole purpose of the website is to provide refund but its funny how you people are making fools of people. When some one opens a policy, there are dreams and plans behind it, but unfortunately it seems your company don't care about it. Sorry to say i have zero expectancy that you will resolve this problem and people will get refund. If you have the slightest courtesy towards your customers reply in the below email address with a solution. We just need our money back, that we deposited in your company.

                          Email id - [protected]@gmail.com
                          PACL India customer support has been notified about the posted complaint.
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                            Reshma Madhu
                            from Chennai, Tamil Nadu
                            Jul 26, 2019
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                            Address: Rajendra stores manjoor kundah bridge post, The Nilgiri, 643219

                            Sir
                            I have completed the pacl refund till step 3 but when i saw step 4 i don't have all receipt with me. I have only 2. Totally we done 28 payments. The pacl registration number is u[protected]. The name is madhusundanan m g. Please let me know what to do. We was having an agent who always used to pay amount in pacl office but now he passed away and he didn't give us all the receipt. And another agent send pacl bond to pacl head office. So please help us sir.
                            Email - [protected]@gmail.com
                            Phone number-[protected]
                            PACL India customer support has been notified about the posted complaint.
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                              Shalgiya
                              from Mumbai, Maharashtra
                              Jul 25, 2019
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                              Address: Biunsnal p/o kot khamradha, 175121

                              प्रिय महोदय / महोदया,
                              मैंने पहले ही अपने सभी पीएसीएल प्रमाणपत्र और रसीदें उन व्यक्तियों को सौंप दी हैं, जो आपकी पीएसीएल कंपनी, शाखा में काम कर रहे थे, जब मैंने आपकी कंपनी का दौरा किया था जो कि विजय कॉलोनी नियर जोनल हॉस्पिटल मंडी के पास स्थित थी, लेकिन अब आपकी कंपनी बंद हो गई है। इसलिए, मैं पूरी तरह से आपसे अनुरोध कर रहा हूं कि मेरे pacl प्रमाणपत्र और प्राप्तियों की स्कैन की हुई सॉफ्ट कॉपी मेरे ईमेल पते पर भेजें [संरक्षित] [protected]@ gmail.com

                              मेरे pacl प्रमाणपत्रों का पंजीकरण क्रमांक इस प्रकार है
                              पंजीकरण क्रमांक। (नीति सं।) - यू [संरक्षित]
                              नाम बताने वाला गुलाबी देवी विलेज बिऊणस्नाल तेह. ओट जिला मंडी
                              PACL India customer support has been notified about the posted complaint.
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                                Prasannasudir
                                from Kollam, Kerala
                                Jul 25, 2019
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                                Sir,
                                I met with an accident and i was not able to walk during that period. So i failed to provide the receipt regarding the claim.

                                My certificate registration number : u[protected]/04/2011)
                                Instalment amount rs. 20840/-

                                I paid the amount total four times, in which three times by check and one with cash. But i lost the receipt. I tried to enter the passbook entries and it was rejected. Because it asking for receipt. After that it was registered with only one receipt.

                                Acknowledgment number : qlc2sn3dz5

                                Now i am able to walk and found the third receipt. I just tried to add this, but it was rejected. It shows already registered. The total amount i paid : rs. 83360/-
                                I hope the statements are in your hand. So i request to kindly refund the amount i paid to pacl limited.

                                Prasanna b m
                                See the attachments
                                PACL India customer support has been notified about the posted complaint.
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                                  M Sudhakaran
                                  from Sivagiri, Tamil Nadu
                                  Jul 25, 2019
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                                  Address: Prakash, M, 3/83, Mettu Street, Ladavaram Village, Arcot Taluk, 632503

                                  My registration on sebi pacl refund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                                  I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?
                                  PACL India customer support has been notified about the posted complaint.
                                  I am Thomas M V
                                  Manackaparambil
                                  mankulam po
                                  685565
                                  my registration no.U[protected] dtd 22/10/2009
                                  pan NO.BJYPV7883G
                                  [protected], [protected]
                                  please refund my policy amount early as much as possible.my policy document is attatch below.
                                  yours faithfully
                                  Thomas MV
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                                    nagesh chavan
                                    from Vasai-Virar, Maharashtra
                                    Jul 24, 2019
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                                    Address: miraj, kamanves, tal - miraj, dist sangli., Sangli, Maharashtra, 416410

                                    I AM trying to register on https://www.sebipaclrefund.co.in/Account/Register
                                    : tring to generate the Otp it gives the error PACL NUMBER DOES NOT EXIST ERROR. I have the bond, receipt and documents, U[protected] AND U[protected] ARE THE REGISTRATION NUMBERs but are showing similar error. i need help regarding it, please let me know that, what should be done to get registered and resolve the issue.
                                    PACL India customer support has been notified about the posted complaint.
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