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PACL India Complaints & Reviews

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Updated: Oct 10, 2026
Complaints 2732
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253
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Bad 😕 It seems that PACL India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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S
Snehsagar Enterprises
from Daman, Daman and Diu
Apr 18, 2019
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Address: Ambika Niketan Hsg. Society, Plot No. 106, Room No. G-4, Haria Park, Dungra, Vapi 396 193, 396193

Dear Sir / Madam, I Tripurari Kumar J. Pandey, my wife Vrijavasini T. Pandey is the member of PACL Ltd. By oversight we have not received policy certificate from your side. Sharing you scan copy of payment receipt copy for your kind reference & kind action.
Due to non availability of certificate copy unable to apply online for refund application. So please courier the same on our residential address shared in our this complaints form & soft copy of my email id : [protected]@yahoo.co.in
PACL India customer support has been notified about the posted complaint.
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    S
    Shakil Ansari
    from Mumbai, Maharashtra
    Apr 18, 2019
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    Address: Araria, Bihar, 854328

    Dear Sir
    NAME MUBARAK MIYA
    S/O- JAKIR ANSARI
    Address - bechotola dhakshin maheshwari po+ps-jogbani, district-araria bihar 854328
    PACL had opened its account in the company whose agreement was in[protected].
    In which I deposited the money till 2018. After that the bank was transferred from here.
    Because of which I had to face a lot of trouble.
    I request you to give me your money back.
    PACL India customer support has been notified about the posted complaint.
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      M
      Malamma
      from Pune, Maharashtra
      Apr 18, 2019
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      Address: Sudarshan nagar, Pune, Maharashtra, 411033
      Website: PACL india

      Please refund my money i have provide my all details as per our referance.

      My maturity date is 13.01.2017. Please do needful. I am deposit time to time your scheme. Herewith enclosing my photo, pancard scan copy and original pacl original certificate and my janata sahakari bank cancel cheque leave scan copy.
      I am provide my all details. Needful
      PACL India customer support has been notified about the posted complaint.
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        A
        Amitadb
        from Delhi, Delhi
        Apr 16, 2019
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        Dear sir/madam,

        I have already submitted my pacl certificate & receipt to the person who was working in your pacl company branch which was located at pathankot but now your company has been closed. Hence, i am solemnly requesting you to send the scanned soft copies of my pacl certificate & receipt to my email address amita.[protected]@gmail.com for amount refund.

        Please find the details below:

        Registration no. (Policy no.)- U[protected]
        QRC No: CZ[protected]
        name: amita kumari d/o sukhdev kumar
        open date: 29/12/2009
        maturity end date: 29/12/2015
        total amount paid: 52000/-
        vill: farwal colony
        po: sarna station
        teh. & dist: pathankot
        punjab-145001
        contact no: [protected]

        Thank you
        PACL India customer support has been notified about the posted complaint.
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          S
          Shwetha K R
          Apr 16, 2019
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          Address: 1st floor, bhandigadi shopping complex, nehru road, Shimoga, Shimoga, Karnataka, 577201

          While trying to register in www.sebipaclrefund.co.in for applying refund request from PACL I am facing below issue.
          Error is displayed as "This PACL number does not exist as per our records."

          Since last date to submit the application is April 30th, please help to fix this issue as soon as possible so that I can register and apply.

          Thank you in advance
          PACL India customer support has been notified about the posted complaint.
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            D
            devseem
            from Gurgaon, Haryana
            Apr 16, 2019
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            Address: Khurja, Bulandshahr, Uttar Pradesh, 203131

            I am devendra Saini. I started investing in pacl india limited on 11/05/2012.

            My registration no is U[protected]. When i am trying to fill registration form for refund in sebipaclrefund.co.in, as i request for otp a message occur as "this pacl does not exist as per our records".

            i have paid my installment in same registration no, then how my registration no. U[protected] is not exist in your record.

            Requesting u to given me a right information as early as possible because the last date of submission is near by.

            Name: Devendra Saini
            Email: devendra.[protected]@gmail.com
            PACL India customer support has been notified about the posted complaint.
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            While. Applying refund claim the website says service is unavailable.
            PL restore the issue for making refund as last date is fixed 30.4.19.
            PL inform me the procedure for making the claim
            Reply
            We want pacl certificate number
            Reply
            Sir I lost bond so pls sir again registration no
            Ajijul nisha w/o wajid ali
            Bainti khurd tamarse pur sultanpur
            Reply
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              S
              shashank.n13
              Apr 15, 2019
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              I have tried filling up pacl refund form (My certificate number is n[protected]. On the last page where i am required to upload all the receipts and certificate, i am able to upload only one receipt. Following which i am unable to add further receipts. The deadline for form completion is approaching. I have a total of 18 receipts to be uploaded. Kindly guide me how to proceed — should i submit form with just one receipt?
              PACL India customer support has been notified about the posted complaint.
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              Website Is Not Working Properly.
              firstly, it was earlier not accepting registration no and now website is not working at all.
              do something.
              thank you
              Reply
              From 9th of April to 11th of April
              U[protected]
              The documents like PAN #, 1st page of Bank pass book xerox, photo, PACL certificate are to be uploaded to website as per orders passed by SEBI. All the steps for document uploads were followed. The system is not working when the last document at Step 4 is to be uploaded
              Reply
              480
              Reply
              I have done with registration 2 week back, now your webpage service is not available
              Reply
              My name is jitendra pathak,
              I am not able to register for online application . u[protected] this is number is does not registration. when the enter in website message by "this number already register". When the forgotton password - message I saw "mobile no invalid mobile no"
              Please sir give me solve this problem.
              [protected]@gmail.com
              Reply
              Pacl India — Unable to upload receipts of pacl for refund

              I have tried filling up PACL refund form online. On the last page where i am required to upload all the receipts and certificate, I have uploaded only 12 receipts. Following which i am unable to add further receipts. All the fields in the tab are grayed out. The deadline for form completion is almost going to end. I have more receipts that needs to be uploaded. Kindly guide me how to proceed. I am unable to complete the procedure due to this issue?

              I have also send an email to [protected]@sebi.gov.in but I am awaiting their await

              Kindly assist. This is really URGENT -

              On behalf of Saroj Gupta, Mumbai
              Reply
              Shyamkumarm's reply, Jul 1, 2019
              Did you get any response from nodal officer? I am facing the same issue.
              Did anyone get any resolution for this? Even i am not able to upload receipts in step 4. Please assist.
              Reply
              I am unable to upload PACL certificate and receipt copies. Constantly getting error while uploading the documents. Please find attachment for the error message.
              Reply
              Subhankar Nath Sharma's reply, Jul 27, 2019
              My id : U257013693
              In the first page, it will ask for total number of documents...if you have mentioned one, you will be able to upload only one document. Update total number of receipts, and you will be able to upload the documents. whatsapp me if you have any questions. [protected].
              Reply
              Subhankar Nath Sharma's reply, Jul 28, 2019
              I have mentioned it as 10 as I have one certificate and 9 receipt copies/
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                J
                jitendraranwa600
                from Bharatpur, Rajasthan
                Apr 15, 2019
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                Address: vill santwas post jajekalan shahpura, Jaipur, Rajasthan

                I am trying to fill my registration no u[protected] for registration in sebipaclrefund.co.in than its gives a message that the registration number does not exist as per our record. So please provide me my correct registration on my emil id [protected]@gmail.com. Tha last date of registration is 30.04.2019 so please send me correct registration no. On my mail id
                PACL India customer support has been notified about the posted complaint.
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                Lost my certificate
                Reply
                The service is unavailable
                Reply
                Please solve this problem the website is not running properly the images were not uploaded solve the server problem and the last date is icreases or not thanku ..
                Reply
                Sir today I fill all the particular in fund form. But I made a mistake in IFSC code... What to do
                Reply
                The site is not responding.. it says the service is unavailable.. please check help as I have to submit my request for refund.
                Reply
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                  O
                  Officer Incharge Exam GP Hisar
                  from Haldwani, Uttarakhand
                  Apr 16, 2019
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                  Address: 125001

                  Dear sir my pacl certificate was lost and now i want to apply for refund. Is ani solution. My certificate no. As per receipt u[protected] named neelam devi w/o sh. Suresh parsad. Without this certificate no claim will be allowed.
                  You are requested please solve the above said problem. If there is any process to find claim please tell me. I humbly thankful for this.
                  PACL India customer support has been notified about the posted complaint.
                  View replies
                  Registration site is not opening arrange any Office to collect the documents
                  Reply
                  Dear sir
                  i beg to inform you that i am a customer of pacl ltd i want to apply my online refund system but this www.sebipaclrefund.co.in is not working please do something
                  thanking you
                  Reply
                  My name is, meera santosh binekar
                  plz sir change my moblie no for pacl my moble no is [protected]
                  Reply
                  I don't have all receipt please send all receipt for me my mail id is [protected]@yohoo.com
                  Reply
                  Pacl refund online website is not working properly please solve this issue
                  Reply
                  Sir
                  my name is - nangi devi saini
                  w/o prasadi lal saini
                  address- 26 banapura sainiyo ki dhani teh-baswa dist-dausa pin-303313
                  Reply
                  Hi,

                  My name is Rajesh, I am not able to upload scanned copy/documents.
                  Please provide me solution, my mail id is [protected]@gmail.com.
                  or notify me on [protected].
                  Reply
                  I have certificate of pacl india ltd on my wife name in the cerficate the surname is vaghani but in pan card and all my wife document the surname is patel so i request you can i have upload the document

                  Thanks

                  satish patel
                  Reply
                  Trying to refund PACL through claim even after providing valid number not able to refund it.

                  emailid: [protected]@gmail.com
                  phone no:[protected]

                  Please reach out to me so that I can provide valid registration number
                  Reply
                  Regarding sir
                  My pacl all documents is lost plZ help me search by name and address
                  Reply
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                    S
                    Suba Felix
                    from Karur, Tamil Nadu
                    Apr 15, 2019
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                    Address: New Delhi, Delhi

                    Sir,
                    I can't register my pacl certificate registration number before login as I get the error as PACL certificate registration number mismatch whenever I reenter it . My pacl registration no is U[protected] . Getting the page for registration itself takes time and then also I get this error message. The website takes too long to respond while uploading documents. Please do the needful.
                    PACL India customer support has been notified about the posted complaint.
                    View replies
                    I have not registered my policey u[protected] yet but my police already show when i registered policy...
                    please reset my policy Mobile No...

                    Policy No U[protected]
                    Reply
                    I Have register the PACL India website given by SEBI.I have uploaded my all document but I forget to upload my all receipt.
                    So can you help me out as soon as possible.

                    Thank You
                    Reply
                    Pacl refund site not open. Site is very very slow. Message display "service unavailable". Please solve problem as early as possible.
                    Reply
                    Pacl reg. No. U23249933
                    my password is lost.
                    And i have no registered mob plz help me. Avoilable mob no-[protected]
                    Reply
                    I complent i am not fill the form and website nit working
                    Reply
                    Check
                    my account balance
                    Registration no u[protected]
                    Name Mr Sudama Bharti
                    Please send my balance detail in my email ID [protected]@gmail.com
                    Reply
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                      S
                      sakshykajal
                      from Mumbai, Maharashtra
                      Apr 14, 2019
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                      Address: Bhagat singh, 400104

                      My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                      I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?..now how to fill the form..let me know
                      PACL India customer support has been notified about the posted complaint.
                      View replies
                      Plz sir give me my pacl certificate
                      certificate no U[protected]
                      NAME anusaya vishwanath chavan
                      mo no [protected]
                      Reply
                      After entering the receipt number and mobile number no OTP is not generated and the page says the service is unavaliable
                      Reply
                      My name : V. Manimaran

                      Father name : Viswanathan

                      Address: 29/348 vrundavan flat
                      hatkeshwar, અમરાઇવાડી, Ahmedabad.

                      C. S. C code: 005

                      C. S. S no. : R0096/12

                      Receipt no. R5364700

                      Payment plan & no.And term: 328/5 Y6 M

                      Plot reg. No. : V[protected]

                      Agency code: WS[protected]

                      Agency unit code: WS[protected]
                      Reply
                      My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                      I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?..now how to fill the form..let me know

                      My Name is L. Veeramani S/o. Mr. Lakshmanan
                      Reciept No. FO453116
                      Reply
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                        D
                        Drdony
                        from Jind, Haryana
                        Apr 13, 2019
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                        Address: Bimla Devi W/O Babu Ram Saini, HN4575, WN-09, Gandhi Chowk, Ellenabad, Sirsa, Haryana, 125102

                        Sir, my policy has been matured on 20/07/2015 and i have been submitted bond certificate and final receipt on 30/07/2015. I have acknowledgement back buy letter issued by company but i am unable to upload that back buy letter because system only accept receipt not acknowledgement slip.. Please help me i am so worried. Hope for your kind cooperation. Thank you.
                        PACL India customer support has been notified about the posted complaint.
                        View replies
                        Dear representetive

                        i mesed to some reciep so plese send me 3 to 9 number reciept
                        by mail

                        [protected]@yahoo.Co.In

                        thank you
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                          R
                          Ram2118
                          from Delhi, Delhi
                          Apr 13, 2019
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                          Hi,
                          I have already submitted all my pacl certificates to the persons who were working in your pacl company.Hence, i am requesting you to send the scanned soft copies of my pacl certificates & receipts to my email address of [protected]@gmail.com

                          The registration no
                          U[protected].
                          Name: Venkateswara Rao   Replace all
                          PACL India customer support has been notified about the posted complaint.
                          View replies
                          I have not received the Maturity Amount for the Below mentioned :

                          Registration No U[protected]
                          Date of Commencement 30/3/2009
                          Maturity Date 30/03/2016
                          Amt : 37500/-

                          Registration No U[protected]
                          Date of Commencement 30/3/2009
                          Maturity Date 30/03/2016
                          Amt : 30000/-
                          Reply
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                            D
                            Devan Xerox
                            from Chennai, Tamil Nadu
                            Apr 13, 2019
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                            Address: 33/13 1st floor Kaliamman Koil Street, Sai Nagar Annexe, Chinmaya Nagar,, Chennai, Tamil Nadu, 600087

                            Dear sir,
                            I am policy holder mrs. N. Rajeshwari pacl india limited my insurance period is 5 and half years. I have complete in 37 months and interest. That time company issued starting so i want to take my refund. I want refund our policy money there are several person to tried the company agent but there no response from there side we want our money back as soon as the process of refunding our policy inform us soon. My policy detailed is under;

                            Name: n rajeshwari
                            Certificate no: u[protected]
                            Certificate issue date :18.08.2010
                            Last paid date : 30.10.2013

                            Document attached please find it.

                            1. Policy receipt
                            2. Passbook front page
                            3. Pan card
                            4. Cancelled cheque
                            5. Photo
                            6. Last receipt

                            Mob: 988
                            PACL India customer support has been notified about the posted complaint.
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                              R
                              Rakhi Dhoot
                              from Mumbai, Maharashtra
                              Apr 13, 2019
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                              Address: 88/2+3b,vrudhwan colony azadwadi ganpatimandir kothrud pune-38, 411038

                              I have no receipt but u[protected] plz help of certificate number plz plz [protected]@gmail.com plz send me a certificate of the savita onkar dhoot plz give me a at least certificate and receipt of payment plz i request you sir plz help me. Solving the problem... I request you you sir thank you plz really need of the refund of the pacl ltd. So really helpful of give me a certificate
                              PACL India customer support has been notified about the posted complaint.
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                                Bajrangoyal
                                from Mumbai, Maharashtra
                                Apr 12, 2019
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                                Address: New Delhi, Delhi, 110001

                                Dear sir,
                                When i am registering pacl registration number there is a message showing "this pacl no does not exist as per our records". This policy is on my grandmother's name (Smt savitri devi). Registration number is _ u[protected]. My email address is - [protected]@gmail.com and my phone number is [protected]. Please provide me the correct registration number.
                                PACL India customer support has been notified about the posted complaint.
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                                  N
                                  Nvcvijay
                                  from Mumbai, Maharashtra
                                  Apr 12, 2019
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                                  Address: Jaipur Dausa., Jaipur, Rajasthan, 302006
                                  Website: Jaipur Dausa

                                  Dear team,

                                  When i am trying to register the pacl bond of my mother's, it is showing already registered. It is registered with someone else mobile no.

                                  Registration no - u[protected]
                                  Name - seeta devi sharma
                                  Please look into this matter and help to resolve the issue.
                                  Please call me undersigned for any information.

                                  Regards,
                                  Vijay sharma s/o sita devi
                                  Mob - [protected],
                                  PACL India customer support has been notified about the posted complaint.
                                  May 04, 2019
                                  Updated by Nvcvijay                                   Dear Team,

                                  Yet not resolved the complaint, i haven't received any call or msz regarding this. It is tacking me in financial trouble.
                                  Please do the needful on urgent basis.
                                  May 04, 2019
                                  Updated by Nvcvijay                                   Dear Team,

                                  Yet not resolved the complaint, i haven't received any call or msz regarding this. It is taking me in financial trouble.
                                  Please do the needful on urgent basis.
                                  May 14, 2019
                                  Updated by Nvcvijay                                   REMINDER 1

                                  Dear Team,

                                  It is pending since long time .I am not getting revert from your side.
                                  Please update the status and resolve the issue.

                                  Mob -[protected]
                                  May 23, 2019
                                  Updated by Nvcvijay                                   REMINDER 2

                                  Dear Team,

                                  Even after many requests and mail i am not getting any revert from your side.
                                  I don't know why it is taking too much time to revert only, will get any revert or i have to wait infinity time period ?
                                  Kindly take it on urgent basis and resolve the issue else i have to GO FOR any legal action against it.

                                  Please revert.
                                  Aug 04, 2019
                                  Updated by Nvcvijay                                   you all are such ###...
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                                    S
                                    siddharthmishra
                                    from Gurgaon, Haryana
                                    Apr 12, 2019
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                                    Address: Lucknow

                                    Sir, i'am unable to register for pacl refund application on the sebi website as there is no registration no is not mentioned in the documents (Bond) we have.

                                    I called up on sebi's helpline and they guided me to mail all my documents but even after sending mail twice i didn't received any response. When i called up the sebi head office everybody insisted me to read my documents to find out the registration no. But what should i do when even after reading a thousands of time i didn't find any registration no. Which starts from u.

                                    I just have a customer id no. And nothing else.

                                    How can i register for the same (Pacl refund). Do i need to go to the sebi's head office personally?

                                    Please resolve my issue?

                                    Thanks
                                    Siddharth mishra
                                    PACL India customer support has been notified about the posted complaint.
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                                      S
                                      Shivayogeppa Kamagond
                                      from Chennai, Tamil Nadu
                                      Apr 12, 2019
                                      Resolved
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                                      Resolved

                                      Address: satalagaon pi .indi vijayapur, Bijapur, Karnataka, 586217

                                      My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                                      I want to know how i reset my mobile number so that i can get otp and can change my password & mobile number. Please solve my issue? What i have to do?
                                      Apr 12, 2019
                                      Complaint marked as Resolved 
                                      Pacl India - reset change my password & mobile number U183219757
                                      PACL India customer support has been notified about the posted complaint.
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                                      My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                                      I want to know how i reset my mobile number so that i can get otp and can change my password & mobile number. Please solve my issue? What i have to do?
                                      Reply
                                      U[protected] this pacl number is already registered but i doesn't registered. It shows pacl number is already registered .When i login password i don't know and mobile number i forgotten .What should i do ?
                                      Reply
                                      U[protected] this pacl number is already registered but i doesn't registered. It shows pacl number is already registered .When i login password i don't know and mobile number i forgotten .I given correct mobile number.What should i do ?
                                      Reply
                                      U[protected] BOND
                                      Please
                                      Reset Mobile No ie.[protected]
                                      Reply
                                      U[protected] Bond
                                      Please
                                      Reset Mobile No ie.[protected]
                                      Reply
                                      harshi8's reply, Jul 30, 2019
                                      do u know the procedure?
                                      How can i reset my password? I also have same problem..What can i do? Please u all if know provide me the procedure..
                                      Reply
                                      I am also having the same problem. please let me know the procedure if anyone know it. Thanks in advance :-)
                                      Reply
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                                        E
                                        Ekta Bedi
                                        from New Delhi, Delhi
                                        Apr 12, 2019
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                                        Address: D/O RAJENDER BEDI HOUSE NO 1828, GALI NO 4 BLOCK-A S G M NAGAR, FARIDABAD, Faridabad, Haryana, 121001

                                        I have invest with pacl limited.
                                        My registration no.- u[protected]

                                        I didn't get the assured amount.

                                        I have already submit all doccument at office (Faridabad).
                                        They gave a slip which i have uploaded with this complaint.

                                        I have no the reciept as i alredy submit the reciept to the office.

                                        Please look into the matter and help for the same

                                        Contact no. [protected]
                                        PACL India customer support has been notified about the posted complaint.
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