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PACL India Complaints & Reviews

www.paclltd.com

1

Updated: Jan 19, 2025

Complaints 2667

Resolved

253

Unresolved

2414

Bad 😕 It seems that PACL India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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PACL India reviews & complaints page 40

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Dear sir /madam
I have submitted all my documents (With pacl certificate) to pacl office located near gulia hospital hansi road bhiwani. And company provide me a acknowledgement letter from company. Now i need my certificate for claim amount from pacl through sebi please provide me scanned copies of my certificate with all receipt. My details are as under
Name - ashok kumar
Pacl registration no - u[protected]

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Address: At Dhokalwadi warak Tal- Mulshi, Post-Male, Pune, Maharashtra, 412108

Dear sir/madam,

I am a customer of pacl ltd. And it is heard from sebi on 08 feb'19 in a public notice that lodha committee in align with sebi has now decided to receive claim applications through www.sebipaclrefund.co.in from pacl customers.

However the mentioned website does not operate well in the past few days and it is too slow, hence unable to complete the claim application.

Could you please take necessary action to make the website back to performing conditions. It is made the announce that claim receival is open only till 31st april and the days are counting. So it's a sincere request make the website operate.
So kindly do the needful...

+1 photos

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A

anukrithika

from Delhi, Delhi

Apr 8, 2019

Hi..
I am a customer of PACL India. I am trying to upload the documents from morning. The website is too slow and now it is down. It shows the service is unavailable. The days are counting. Kindly support.

service unavailable - Comment #3399679 - Image #0

B

Bajarang Sharma

Apr 8, 2019

[protected]

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Address: 400101

Respected sir/madam,

I have done multiple policies and need to submit all for refund, but whenever i try to submit, i get an response with vague error sometimes for policy does not exist, or i am not able to login and website not functioning properly. '

I need to submit policy of multiple people as i was working as an agent and taking u responsibility to get the money back for my clients.

Let me know, if there is any other way to get this process competed or the website is fully functional.

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Address: Khamla Nagpur, Nagpur, Maharashtra, 440025

Hi all,

I am a pacl customer and trying to claim refund through https://www.sebipaclrefund.co.in. however the website is not operating properly and not letting us log in. I have been facing this issue from last two weeks. Last date to claim is 30th april and if website doesnt support us then many of the customers wont be able to claim refund.
Kindly do the needful.
I saw that the same complain was raised in february as well but still the website is not working.

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Address: Mumbai City, Maharashtra

Respected sir/madam
I had already submitted my pgf limited registration letter to pacl limited at virar branch in mumbai because maturity date was complited and i want to recover my deposit amount even we have received maturity letter right after bank got sealed... So how can i go ahead... Plz help...
Holder name afsari khatun
Policy no p[protected].
Plz provide me any contact no... My emails i'd is [protected]@gmail.com

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R

Ramesh340

from Chennai, Tamil Nadu

Apr 8, 2019

My PACL registration number U[protected] is not registered by me for claiming back my amount, but when i tried to register it is showing number is already registered. So, please clear the form once and allow me to re-register it, so that i can claim my invested amount.

require pgf registration no... - Comment #3399822 - Image #0

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Address: Shiv krupa chawl,near jijamata Vidya Mandir school, Shivaji Nagar, kurar village, Malad East., Mumbai City, Maharashtra, 4000097

Sir i have made many mistake in 1 pacl refund application form,
The form registered number is u[protected] its would be great help,
For registering this refund application form,
I had use mobile number of [protected]
This number is registered on behalf of my mom
Her name is mrs. Vijaya punraj nadar.
If your give some attention to my problem and resolved as soon as possible

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H

HITESH JADAV

from Ahmedabad, Gujarat

May 4, 2019

Sir i have made many mistake in 1 pacl refund application form,
The form registered number is U[protected] its would be great help,
For registering this refund application form,
I had use mobile number of [protected]
This number is registered on behalf of my mom
Her name is mrs. SOLANKI LILABEN B
If your give some attention to my problem and resolved as soon as possible

cancel my submitted pacl refund application form - Comment #3424827 - Image #0

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Dear sir,
I am suhara abbas policy holder hereby complaint for non-encashment of above subject policy no. Of pacl india limited.
My registration in sebipaclrefund has a phone number which does not exist and i am unable to login as i forgot my password. Please let me know how can i reset my information.

Please contact me:
My email id is [protected]@gmail.com

I kindly request you to look into the matter and take necessary action.
Thank you
Yours sincerely
Suhara abbas

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P

P Venkatesh goud

from Mumbai, Maharashtra

Apr 8, 2019

Please am request... Please provide the duplicate bond forward...

P Venkatesh goud's reply, Apr 5, 2019

Please provide as much as information is to be pacl original bond paper missing . Please send me duplicate bond.agency code 2430043326

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Address: Chennai, Tamil Nadu, 600073

I am one of the customer of pacl ltd. And it is heard from sebi on 08 feb'19 in a public notice that lodha committee in align with sebi has now decided to receive claim applications through www.sebipaclrefund.co.in from pacl customers.

However the mentioned website does not operate well in the past few days and it is too slow, hence unable to complete the claim application.

Could you please take necessary action to make the website back to performing conditions. It is made the announce that claim receival is open only till 31st april and the days are counting. So it's a sincere request make the website operate.

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What a hell experiance with the SEBI website in case of refund of money to PACL investors, the website is not at all opening sice a week. What is this? Is this SEBI playing with the life of common people, even can't upload a single application. Please make the server fast and accept all the applications fast and refund the amount to PACL investors as early as possible.
It's an humble request......

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Address: No.6, Anbu Nagar, 3rd Street, Alwarthirunagar, Chennai-600087., 600087

Dear sir,
I am policy holder mr. R. Kamal dass pacl india limited my insurance period is 5 and half years. That time company issued starting so i want to take my refund. I want refund our policy money there are several person to tried the company agent but there no response from there side we want our money back as soon as the process of refunding our policy inform us soon. My policy detailed is under;

Name: r kamal dass
Certificate no: u[protected]
Certificate sl no : 6019385
Certificate issue date :26.04.2010

Document attached please find it.

1. Policy receipt
2. Aadhar card
3. Passbook front page
4. Pan card
5. Cancelled cheque leaf

My mob no: [protected]

+2 photos

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When i am trying to register on pacl refund website, it gives me an error stating that "this pacl number does not exist as per our records". Please look into this matter and get me connected with the concerned authorities.
Due to last date of submission is 30 april 2019
Regards...

What is this wrong message in your website. If a registred a member - message plese register. What is the reasion of this message...

PACL India customer support has been notified about the posted complaint.

Apr 05, 2019

Updated by Josemonjose Sir
during day time and night time PACL refund site is not working properly i dont know what is the reason can you resolve it quickly just tell me what is the reason for this condition is there any ony other website available for refund processing site which browser is best for PACL refund site I need brief explanation about this problem this is the third time i am experiencing the same problem but this timee its worse than the other two times i need quick responses.

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Address: GEJJALAGERE MADDUR TALUK, MANDYA DISTRICT, 571428

This should be treated as high importance...!!!
Hello all, i have submitted my "114" pacl bond certificates to the office and in return i got acknowledge slips.
How it will be refunded by sebi. Paclrefund.co.in...
Please give me the solution for this problem...

As in the new update they have mentioned that money will not be refunded for those who submitted the pacl bond and taken acknowledgements.

This query has to be solved as soon as possible since lakhs of people from the country already submitted bond and took acknowledgements...

Please help me...

Waiting eagerly for the reply...

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H

HORIZON INSTITTUTE

from Dehra Dun, Uttarakhand

Apr 5, 2019

Please credit my account according all the documents I have send to you Please contact [protected]

pacl refund if bond is submitted and acknowledge taken - Comment #3397690 - Image #0

pacl refund if bond is submitted and acknowledge taken - Comment #3397690 - Image #1

pacl refund if bond is submitted and acknowledge taken - Comment #3397690 - Image #2

B

Babulal250

Apr 5, 2019

सर,
मेरा pacl का बाँन्ड खो गया है और रसीद भी नही है मेरा बाँन्ड srl.no 0709260 है अभी वापसी के लिए आँनलाईन आवेदन किये जा रहे है सर मुझे बाँन्ड का रजिस्टर नम्बर (U number ) चाहिय आप की महान कृपा होगी ।
सर मेरा U number मेरी email पर भेज दे
[protected]@gmail.com
पालिसी होल्डर तीजा देवी w/o रामू राम है

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Address: No 5, 1st West Street, Indhra Nagar, Alwarthirunagar, Chennai, Tamil Nadu, 600087

Dear Sir,
I am policy holder Mrs.R.Valarmathy PACL India Limited my insurance period is 5 Years. I have Complete in 15 Months. That time Company issued Starting So I want to take my refund. I want refund our policy money there are several person to tried the company agent but there no response from there side we want our money back as soon as the process of refunding our policy inform us soon. My policy detailed is under;

Name: R Valarmathy
Certificate No: U[protected]
Certificate Sl No : 2492504
Certificate Issue Date :13.01.2010
Last Paid Date : 14.02.2011

Document Attached Please find it.

1. Policy Receipt
2. Aadhar Card
3. Passbook Front Page
4. Pan Card
5. Photo

My mob No: [protected]

+1 photos

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J

Josemonjose

from Punalur, Kerala

Apr 5, 2019

I am PACL Customer . I cannot Upload Sept 3 . Site is very very slow, I am waiting for 2 hrs.

Please resolve this issue as soon as possible

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Address: jhunjhunu, Jhunjhunu, Rajasthan, 333705

Sir my pacl policy no u[protected] name manoj kumar khareshia ke naam se hai jiska certificate mane 21/11/2013 ko pacl office jhunjhunu rajasthan me jama karva diya hai ab mujhe refud ke liye pacl certificate ki copy ki jarurat hai aap use uplabdh karvane ki kripa kare
Name - manoj kumar khareshiya
Father-sanwarmal khareshiya
Pacl policy no-u[protected]
Mob — [protected]
[protected]@gmail.com

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Address: 5/72 South street, Jalathur, 642005

Dear sir/madam,
I have already submitted all my pacl certificates to the persons who were working in your pacl company, branch or your agent. When i visited your company which was located at near pollachi but now your company has been closed. Hence, i am solemnly requesting you to send the scanned soft copies of my pacl certificates & receipts to my email address of [protected]@yahoo.co.in

The registration no. U[protected] of my pacl certificates are as follows

Name savithri

+1 photos

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S

Shivam@Sharma

Apr 5, 2019

While registering for PACL refund form, the site is showing that the PACL number doesn't exist.what should I do now as the last date is this 30april. My PACL registration number isU[protected]andU[protected]as per the slips we have two accounts...

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Address: SIDDHARTHA NAGAR, Mumbai City, Maharashtra, 400055

Hi sir/madam

This is rajesh belvalkar, i have already submitted the policy details at pacl ghatkopar branch mumbai. I have only the acknowledgement given by the pacl above mentioned office. I dont have bond certificate and dont have even the xerox copy of that. How i can go through with the acknowledgement? / is there any possibility to get the duplicate bond certificates for the following registration numbers. I want to register through pacl refund site, but it's required policy certificate copy.

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G

Gunvant1503

from Mumbai, Maharashtra

Apr 4, 2019

I namely Gunvant Patel having PACL Registration No - U[protected]. When I try to register myself on PACL portal, system shows above mentioned message and not allowing me to register. Please look into the matter and let me know the fix.

Gunvant1503's reply, Mar 30, 2019

I namely Gunvant Patel having PACL Registration No - U198299318. When I try to register myself on PACL portal, system shows above mentioned message and not allowing me to register. Please look into the matter and let me know the fix. Due to this I am unable to proceed with Registration and will not be able to proceed with Refund processing. Request you to get this fix immediately. I facing shortage of funds and this is one of the investment I have made 7 years before.

V

Veeramani Mani

from Bhawanigarh, Punjab

Apr 4, 2019

My name is Veeramani.I want to know about total balance of my account,
my policy number is U[protected]

S

Savitha Bollady

from Bengaluru, Karnataka

Apr 5, 2019

My PACL number is U[protected], I registered the details, now not able to login but the site says this registration does not exist. Please help

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Address: Vill Halel Po Kanaid Teh SunderNagar Distt. Mandi, 175019

Dear sir/madam, i'm jitender kumar is a customer of pacl india limited registration no. U[protected] dated 22/02/2011. Sr. No.8942804 and total amount rs.31400 /- in policies. When i purchsed your policy i have registered mobile no... But now this number is not in work. So kindly register my new no i. E.[protected] for further communication.
Thanks

Please give me current status in my e - mil id:-
[protected]@gmail.com
[protected]

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U

U Bharadwaj

from Chennai, Tamil Nadu

Apr 4, 2019

Dear Sir/Madam,

While login for refund of my pacl account, i got an error as THIS PACL NUMBER DOES NOT EXIST AS PER RECORDS..And my registration number is U[protected]...Kindly help me to solve this issue...and my email address is [protected]@gmail.com please contact me as soon as possible..

N

NSS SBPG

Apr 4, 2019

प्रिय पीएसीएल सर मै अपना रजिस्टरेशन कर दिया हूं और ओटीपी भी जमा कर के पासवर्ड भी बना लिया हू पर लॉगिन करते समय दे रहा है कि "हमारे रिकॉर्ड में मौजूद नहीं है दे रहा है" अतः श्री मान जी से निवेदन है कि हमारी समस्या का समाधान करने की कृपा करें कृपया [protected]@Gmail.com पर सुझाव देने की कृपा करे सदैव आपका आभारी हैं

D

Dhruvi Mahyavanshi

Apr 4, 2019

What should I do if my investment certificate has been lost? That can be find online? What to do? I only have receipt? Any idea to get certificate return from anywhere

My Email id : [protected]@gmail.com

S

skt17209

from Vasai-Virar, Maharashtra

Apr 4, 2019

When i am trying to apply PACL refund application server shows this registration number does not exist in our records. My email ID [protected]@gmail.com Kindly help. This I am requesting for my Father and CERT NO[protected]

I

indrasinh mahida

from Gulabpura, Rajasthan

Apr 4, 2019

Dear sir,
My pacl receipt copy missing.

requested to registration. new mobile no. instead of old number. - Comment #3396894 - Image #0

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Address: 532201

Dear pacl team,
I registered initially with registration number by generate otp and set the password and also filled upto step3 details in online form.
My current session got disconnected, now when i try to login with password, it's coming as "please register the pacl number".
Could you please help to look into the issue and resolve asap.

+2 photos

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Address: Bangalore, 560050

Sir first i entered pacl registration certificate no. Second re-entered lastly captcha and mobile no. But i did not receive otp when i did not receive otp i tried 3 times per 20 minutes even i did not receive otp next day when i did same procedure it was showing "pacl registration number mismatch" in red colour, how to get registration firstly pl guide me.

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A

anilababy

from Ernakulam, Kerala

Apr 4, 2019

I have already created an account in pacl to claim my refund.but when i tried to login, the site said to register the number.itried to register it again, but then it shows that the registration number doesnot exists as per their records.

S

sandhiya raja

Apr 4, 2019

I am getting pacl registration number mismatch error while trying for new registration. Please let me know how to resolve the issue.

S

Sheela Priya

Apr 4, 2019

As I am trying to submit my application for the refund from Pacl Ltd, it does say that my pacl number does not exist as per their record. Please do the needful. My pacl number is U[protected]

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Address: Pratap nagar . Jogeshwari, 400060

I have bond paper bt all payment reciept is not there bt last payment reciept is there if i can uploaded the reciept it showing error why yu want all the reciept, if i join the policy agent told that last payment reciept we want bt nw you are tell yu want all payment reciept. If yu dont give the money na yu dont play with us. Nobody have all the payment reciept. Tell wt i can do

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S

sunil2312

Apr 3, 2019

My policy got matured after a term of 6years on 24jan 2015.there is no hope that my policy matured amount i will receive as already 4years wait is over. the company has befooled innocent people.

B

Bino0608

from Chennai, Tamil Nadu

Apr 3, 2019

I am Unable to upload anything PACL refund website of SEBI

S

Sandip3400

from Mumbai, Maharashtra

Apr 3, 2019

I have filled all the information for claim of refund money by online. But the documents are not getting uploaded on website though they are in prescribed format of website. Please resolve matter urgently.

R

[email protected]

from Mumbai, Maharashtra

Apr 3, 2019

I am unable to log after registering in the link
what is the procedure to get claim the amount
Please help
awaiting for the support

J

Josemonjose

from Punalur, Kerala

Apr 3, 2019

When i am trying to apply pacl refund application through this website
But it gives a message

"this registration number does not exist in our records."

Another Complaints

Forgotten password when the enter
message given

"Some Wrong in wemt app" It is not UPGRADE. What is this Messages.

T

[email protected]

from Cuddalore, Tamil Nadu

Apr 3, 2019

The Supreme Court has directed PACL to refund the investors money through sebi by online method . While trying to register for refund it is showing already registered and sometimes showing as no records found . But we are having our solid evidence in this regard.

P

Priya930

from Madanapalle, Andhra Pradesh

Apr 3, 2019

Sir /Madam,

While login for refund of my PACL account, I got an error as "THIS PACL NUMBER DOES EXIST AS PER RECORDS"... Kindly help me to solve this issue and my email address is [protected]@gmail.com... Please contact me as soon as possible, since the last date for registration is April 30, 2019.

S

Subodh_Sonam

from Churachandpur, Manipur

Apr 3, 2019

Dear sir,
As I am also one of investor of PACL India and invested money in 2013, since then my Registered mobile no. has been changed and now for refund purpose OTP is Required for Login Purpose. hence I am facing problems, plz suggest me what can I do for getting OTP with a new mobile no. in my email id [protected]@GMAIL.COM

D

Deepa1001

from Chandigarh, Chandigarh

Apr 4, 2019

I am trying to access the app and it is not working . I need to apply for the refunds, when the site will start working fine again

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