[Resolved] Pai International — delay in product delivery and extremely bad response

Subhrangshud

Address:

560100

This is regarding my order invoice ecity-2454 dated 5th jan'20 placed at electronic city, neeladri which i was promised to be delivered by 20th jan'20 including a buffer of 5 days (Otherwise it would have been 15th jan'20). I paid 50% 11k of the amount and have not received my product. Everytime i could speak to manager charan, he is telling me different thing -
1. 18th jan'20 - checking with warehouse, will confirm in 2hrs. No response.
2. On trying from my different number at 11am 19th jan'20, response - not able to contact warehouse guy will confirm by 5pm today. No response.
3. 20th jan'20, charan called me - sir your consignment is coming from chennai warehouse should be in 2 days.
4. Today 23rd jan'20, tried 5-6 times no boady picked my phone, but it is ringing.

I am writing here and will wait for my sofa till sat'25th jan, before taking legal action.

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Aug 6, 2021

Complaint marked as Resolved

Verified Support

Dec 17, 2020

Verified Support

Dec 28, 2020

Pai international Electronics Customer Care's response Dear Customer,

Greetings from Pai International.

We believe that this complaint has been addressed & resolved. We look forward to assist you better in future and retain you as a loyal customer of PAI.

Now that the complaint is resolved we request you to “Mark Complaint as Resolved " in the consumer complaint forum by clicking on “My Complaints” section & mark resolved.

This will further help us to serve our loyal customer better in addressing the issue faster. Also write us on [protected]@paicrm.in or call us on[protected].

Regards,
Pai International Ltd

Verified Support

Jan 12, 2021

Pai international Electronics Customer Care's response Dear Customer,

Greetings from Pai International.

I believe the issue is resolved. We request you to mark this complaint as resolved, you may reach us on[protected] for any quires also whatsapp us on [protected]. We will be happy to assist you.