[Resolved] Pai International — furniture: bad quality sofa supplied by pai

narasimhamurthyhn

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I purchased sofa ks so 505 3+1+1 from banashankari branch in july 2018 and we received damaged back rest for all sofas for which they have been telling it will be replaced and it’s not yet replaced. As 2nd attempt they send other back rest for 2 pieces which we detected it was also damaged, now the trust of quality is not there in pai products. Not sure if there is a real customer support team active? Complaints are not understood or considered at pai international.

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Aug 7, 2021

Complaint marked as Resolved

Verified Support

Dec 17, 2020

Pai international Electronics Customer Care's response Hi,

We regret for such inconvenience caused, we believe that this complaint has been addressed & Resolved.

We look forward to assist you better in future and retain you as a loyal customer of PAI kindly accept our apologies for inconvenience caused

For any quires you may reach us on[protected] also you may whats app on [protected]

Verified Support

Dec 28, 2020

Pai international Electronics Customer Care's response Dear Customer,

Greetings from Pai International.

We believe that this complaint has been addressed & resolved. We look forward to assist you better in future and retain you as a loyal customer of PAI.

Now that the complaint is resolved we request you to “Mark Complaint as Resolved " in the consumer complaint forum by clicking on “My Complaints” section & mark resolved.

This will further help us to serve our loyal customer better in addressing the issue faster. Also write us on [protected]@paicrm.in or call us on[protected].

Regards,
Pai International Ltd

Verified Support

Jan 12, 2021

Pai international Electronics Customer Care's response Dear Customer,

Greetings from Pai International.

I believe the issue is resolved. We request you to mark this complaint as resolved, you may reach us on[protected] for any quires also whatsapp us on [protected]. We will be happy to assist you.