[Resolved] Pai International — Irregular staff

Sumanth Padarapaka

from Bengaluru, Karnataka

Address:	560059
Website:	Pai international RR Nagar

I went to Pai International to buy iphone 7 128gb using Baja finsery.

They told that i can only swipe 20k from my card.

They asked us to try Capital Finance. It took 3 days for the verification process. The person who came to verify came 2 times to the office and verification is done.

Finally I got a call from the showroom that all the process is done and i can avail the offer.

When i went there they told they can give me only iphone 7 32gb Gold color.

Somehow they compromised me and finally i asked them to give me black color.They told us to come at 10 in the morning.

They wasted around 4 hours and said that it is still under process.

Vexed up with this behaviour. If you are not Customer Centric please dont waste our time like this. We are not free all the time to revolve round you.

I am pretty sure that i am not gonna buy any product in Pai Again.

If possible i will escalate to the manager.

Price wise : Iphone 7 128gb is 56000 in all the stores but here they are taking 59000.

Learn to respect customers first. If you dont have intention to sell please et out of the job.

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Aug 8, 2021

Complaint marked as Resolved

Verified Support

Dec 18, 2020

Pai international Electronics Customer Care's response Hi,

We regret for such inconvenience caused, we look forward to assist you better in future and retain you as a loyal customer of PAI kindly accept our apologies for inconvenience caused.

Also we have shared the feedback to our concerned team on regular follow-up with Finance Co's so that services can be availed by our loyal customers.

For any quires you may reach us on[protected] also you may whats app on [protected]

Verified Support

Dec 28, 2020

Pai international Electronics Customer Care's response Dear Customer,

Greetings from Pai International.

We believe that this complaint has been addressed & resolved. We look forward to assist you better in future and retain you as a loyal customer of PAI.

Now that the complaint is resolved we request you to “Mark Complaint as Resolved " in the consumer complaint forum by clicking on “My Complaints” section & mark resolved.

This will further help us to serve our loyal customer better in addressing the issue faster. Also write us on [protected]@paicrm.in or call us on[protected].

Regards,
Pai International Ltd

Verified Support

Jan 12, 2021

Pai international Electronics Customer Care's response Dear Customer,

Greetings from Pai International.

I believe the issue is resolved. We request you to mark this complaint as resolved, you may reach us on[protected] for any quires also whatsapp us on [protected]. We will be happy to assist you.

Regards,
Pai International Ltd