Pai International — Whose fault is it anyway?

Address:	560037
Website:	www.paiitnternational.com

I bought 2 AC's to be installed, they took more than 3 days to get is installed after everyday followup. The AC is installed by 3rd party, one of the AC is not installed correctly, there is water leakage inside the room. Best part is the technician said it it expected for LG AC when the set temp is 18 to 20. I am sure you may be saying "What Crap". Yeah! it is what he he said.

So question is whose fault is it ?
Is it the service man who is least bothered about PAI company reputation or is it PAI sales man who is least bothered about the after sale service or the owner of PAI mahadevapura who thinks his customers or happy or finally is it me who went to PAI to make this purchase? Or is it me for continuing to be PAI long time customer.

Sipping Juice in this hot summer with AC installed but not working.

Whose fault is it?