Panasonic India Complaints & Reviews

Yesterday

[protected]@in.panasonic.com
1 message
No attachment
29 Nov
Re: Panasonic Refrigerator complaint# R[protected]
Hi, I have not got any call back or reply to my email with respect to my complaint as stated in below email. If this is how the customer is been treated then I request you to take the product back as soon as possible with respect to return policy. I am raising this issue from day 1 to your technician, service centre and area manager Anil Chavan. But there is no solution, request you to take this very seriously . Regards, Prashant Patil

Last week

[protected]@in.panasonic.com
1 message
No attachment
27 Nov
Panasonic Refrigerator complaint# R[protected]
Hi, This is with reference to the Panasonic Refrigerator that is been purchased from Croma store in Mumbai at 18th Sep 20. It has dung at the centre door, also dent at the door and also scratches in the front door. Technician has come to my home just after 2 hours of delivery of the refrigerator. He had reported the issue to Panasonic without Demo. Today after 8 days I.e. 26th Sep 20, I get call from another technician from Panasonic to visit my place and assess the issue. He visited today to have 2nd look and also reported same issues. In the meantime in those 8 days I have diligently followed up with 1st technician and Croma store sales person. There was response that the refrigerator replacement is in progress. On 26th Sep 20, area manager Mr. Anil Chavan did not listen to me and understood the problems. And he was not bothered. After 2nd technician visit as well, he is not ready to give the replacement of my refrigerator. Instead using his power he has close d my complaint internally, I have got this information when I called customer care. I have raised the complaint# R[protected] again today. I have very negative feeling now about Panasonic as a brand. I am thinking that if you are not treating and listening to customer complaints positively now then what will happen in future when there will be major issues. I will not recommend Panasonic in future to anyone if this is the kind of treatment. If you can not resolve my issue then consider this email as request for return of the product as I am not happy with the product and the service. Please take your product back and return me my money. Please look into this issue very seriously and let me know ASAP what is the resolution. You can connect me at [protected]. Regards, Prashant Patil

June

appellate.., nodal.[protected]@.
1 message
No attachment
30 Jun
Can not connect to mentioned URL
Hi, My Vodafone number is [protected]. I can not connect to below URL which is Citrix URL to connect to my customer VPN. https://cags Ibx.com This URL is not working when I accessing this from my laptop through mobile hotspot or directly through mobile chrome. The same URL works very well when connecting through other network operator like Jio and Airtel. Also, the same URL does not work when tried through different laptop and form other mobiles as well but through Vodafone data network. I have even consulted IT network team of my organization, they have done all their checks throughout the day today. But they said it's definitely problem of Vodafone network, either they are not allowing or something wrong. Could you please look into this issue ASAP since I am working from home using Vodafone network. I am expecting this to be resolved by tomorrow afternoon. I have even called customer care and conveyed the complaint there as well. Expecting this to be resolved ASAP.. Regards, Prashant Patil

nodal.[protected]@., appellate..
1 message
No attachment
30 Jun
Can not connect to mentioned URL
Hi, My Vodafone number is [protected]. I can not connect to below URL which is Citrix URL to connect to my customer VPN. https://cags Ibx.com This URL is not working when I accessing this from my laptop through mobile hotspot or directly through mobile chrome. The same URL works very well when connecting through other network operator like Jio and Airtel. Also, the same URL does not work when tried through different laptop and form other mobiles as well but through Vodafone data network. I have even consulted IT network team of my organization, they have done all their checks throughout the day today. But they said it's definitely problem of Vodafone network, either they are not allowing or something wrong. Could you please look into this issue ASAP since I am working from home using Vodafone network. I am expecting this to be resolved by tomorrow afternoon. I have even called customer care and conveyed the complaint there as well. Expecting this to be resolved ASAP.. Regards, Prashant Patil

May
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[protected]@kvis.in
1 message
No attachment
21 May
Re: Online classes for our children's - concern
Dear Principal Madam, Awaiting your positive response on this as soon as possible. Thanks. Regards, Prashant Patil

[protected]@kvis.in
1 message
No attachment
10 May
Online classes for our children's - concern
Dear Principal Madam, Hope you are in good health and doing very well. This is with reference to school re-opening in June 1st week. We have both our Children in Kapol school. The details of them are as follows: Vedashri Patil - promoted to 3rd Std S Div Shivansh Patil - will be promoted to Junior Kg As per the circular shared on our groups, we are planning for online classes from June. Though this is good initiative, we have very serious and valid concerns as we both parents are doing Work from home. - It will be almost impossible for us to be present alongside our children's while they are attending online classes. - We have our several meetings while doing our work so unable to assist our children during their classes online. - We have to work simultaneously from home and meet our deadlines - Our children's can not attend the online classes independently. They are not mature enough to take classes on their own. - Other possibility is if our offices reopens and online classses of both our children's continue, there will no mobiles to support them as well as no one to support them. Request you to consider all above points and advice us on how to go forward bin this situation. Awaiting your early favorable reply. Thanks in advance. Regards, Prashant Patil

Earlier in 2020

prashant patil
1 message
Message has attachments
28 Feb
Fw: MakeMyTrip Customer ETicket : NF[protected]
TICKET - Confirmed Booking ID: NF[protected] THU, 05 MAR '20MUMBAI TO KOCHI1h 55m Go Air G8-347 BOMMUMBAI05:10 hrs, 05 MarChhatrapati Shivaji International AirportTerminal 1 1h 55m Economy COKKOCHI07:05 hrs, 05 MarCochin International AirportView on Map THU, 05 MAR '20 MUMBAI to KOCHI1h 55m Go Air G8-347 BOM MUMBAI 1h 55m COK KOCHI 05:10 hrs, 05 Mar Chhatrapati Shivaji International Airport Terminal 1 07:05 hrs, 05 Mar Cochin International Airport View on Map Economy PASSENGER(S)PNR E-TICKET NO.SEAT 1.Prashant Patil, Adult IC6M5K IC6M5K 2.Vedashri Patil, Child IC6M5K IC6M5K 3.Shivansh Patil, Child IC6M5K IC6M5K 4.Punam Patil, Adult IC6M5K IC6M5K TUE, 10 MAR '20KOCHI TO MUMBAI2h 5m Go Air G8-348 COKKOCHI07:40 hrs, 10 MarCochin International AirportView on Map 2h 5m Economy BOMMUMBAI09:45 hrs, 10 MarChhatrapati Shivaji International AirportTerminal 1 TUE, 10 MAR '20 KOCHI to MUMBAI2h 5m Go Air G8-348 COK KOCHI 2h 5m BOM MUMBAI 07:40 hrs, 10 Mar Cochin International Airport View on Map 09:45 hrs, 10 Mar Chhatrapati Shivaji International Airport Terminal 1 Economy PASSENGER(S)PNR E-TICKET NO.SEAT 1.Prashant Patil, Adult IC6M5K IC6M5K 2.Vedashri Patil, Child IC6M5K IC6M5K 3.Shivansh Patil, Child IC6M5K IC6M5K 4.Punam Patil, Adult IC6M5K IC6M5K IMPORTANT INFORMATION •Check-in Time : Check-in desks will close 1 hour before departure.• Valid ID proof needed : Carry a valid photo identification proof (Driver Licence, Aadhar Card, Pan Card or any other Government recognised photo identification)•DGCA passenger charter : Please refer to passenger charter by clicking Here• Beware of fraudsters : Please do not share your personal banking and security details like passwords, CVV, etc. with any third person or party claiming to represent MakeMyTrip. For any query, please reach out to MakeMyTrip on our official customer care number. BAGGAGE INFORMATION TypeSectorCabinCheck-inAdultBOM-COK7 Kgs15 KgsChildBOM-COK7 Kgs15 KgsAdultCOK-BOM7 Kgs15 KgsChildCOK-BOM7 Kgs15 Kgs PAYM

prashant patil
1 message
No attachment
28 Feb
Fw: GoAir Itinerary
Go Airlines (India) Ltd. Registered Office: C/o Britannia Industries Limited, A-33, Lawrence Road Industrial Area, New Delhi - 110035, India Corporate Office: C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India Telephone : 6741 0000 Visit www.GoAir.in or Call[protected] CIN: U63013DL2004PLC217305 Send an SMS to 57333 to receive an update on flight status & to view current promotions in the following format G8 [flight Number] - To receive an update on flight status G8 [PROMO] - To view current promotions GoAir Passenger(s) / Seat No. (Pre book your seat on www.GoAir.in) 1. MR PRASHANT PATIL2. MS PUNAM PATIL3. MS VEDASHRI PATIL4. MR SHIVANSH PATIL Flight Details DateFlight From / Terminal To / Terminal StopsDepartsArrivesBaggage AllowanceClass05 Mar 2020G8 347Mumbai / 1Kochi005:1007:0515 KG Economy 10 Mar 2020G8 348KochiMumbai / 1007:4009:4515 KG Economy Check-in counters close strictly 45 minutes prior to departure. Booking Reference StatusDate of BookingPayment StatusPromo CodePTCIC6M5KConfirmed07 Feb 2020 Paid Passenger InformationFare Description Name & Address :MR MAKEMYTRIP COM 19TH FLOOR, TOWER A, B&C EPITOME BUILDING NO.5DLF CYBER CITY, PHASE III GURGAON, HR 122002 IN Mobile :[protected] Email :[protected]@yahoo.co.in Payment Information Payment Type :Agency Payment Amount :INR 19, 556.00 Payment Date :07 Feb 2020 Payment Status :Confirmed Airfare Charges INR8, 932.00Airline Fuel ChargeINR6, 000.00Aviation Security Fee INR1, 416.00CUTE Charge (PHF)INR684.00Passenger Service Fee - FINR332.00RCS FeeINR800.00 CGST INR412.00 SGST INR412.00Development FeeINR568.00Total Fare INR19, 556.00 Note Kindly present this E-ticket with a valid photo ID at the airport and check-in counter. Our check-in counters are open 2 hours prior to departure and close strictly 45 minutes prior to departure. Refer to the Terms and Conditions section on goair.in for the details of change / cancellation charges for this itinerary. The cancellation terms f

prashant patil
1 message
Message has attachments
20 Feb
Fw: Bank Statement from[protected] to[protected] for XXXXXXXXXX59
Dear Customer, Your ICICI Bank account e-statement is now being sent to you as a pdf document. To open this file, you need Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader, please visit the following link to download it: www.adobe.com/products/acrobat/readstep2.html . Please enter any one of the following options as a password, to view your e-mail account statement You require an 8-character password. The first four letters of your password are the first 4 letters of the title of your account, followed by your date and month of birth OR date and month of incorporation in case of current account (in DDMM format). The password is case-sensitive (uppercase). Please do not include any special characters, spaces, or salutations (if any). In case of joint account, the details of the first account holder need to be entered in the above mentioned format. For example, if your account is in the name of Sujit Sawant and date & month of birth is 05th Jan then your password will be SUJI0501. If title of account (current account) is ABC Enterprises and date of incorporation is 05th Jan then your password will be ABCE0501. OR Please enter 12-digit account number as password whose last 2 digits are mentioned in the subject line of this email. Add [protected]@icicibank.com to your white list / safe sender list by clicking here. Else, your mailbox filter or ISP (Internet Service Provider) may stop you from receiving your e-mail account statement. Sincerely, ICICI Bank Limited Dear Customer, Do not respond to any e-mail that informs you about Lottery, gift or inheritance from a foreign country.

Jose Joseph
1 message
No attachment
12 Feb
Re: Revised PDF with rate corrections.
Hi Joseph, I have done the transfer of Rs. 5000 as advance payment as discussed for this tour as per itinerary. Please acknowledge this payment. Regards, Prashant Patil On Wednesday, 12 February, 2020, 05:52:45 pm IST, Jose Joseph wrote: Dear sir, Please find the revised package PDF shared on both wattsapp & on email. Feel free to contact me for any clarifications. Trust. Your bookings are in perfect order. Best regards, Jose Joseph 0091 [protected] Sent from my iPhone

Jose Joseph
1 message
No attachment
12 Feb
Re: Mr.Prasanth ( Kerala Holiday Package) 6 days.pdf
Hi Joseph, Thanks for sharing the itinerary. Please note the following: 1. My name is Prashant Patil. Please correct it while doing the bookings in hotel and elsewhere. 2. The package cost we agreed is Rs 36, 000. Could you please confirm and correct it in the itinerary. 3. Please provide the booking id number on email. Is there any automated email sent from you to confirm the booking id number. 4. I assume the bank details mentioned in the itinerary are valid and latest. Please confirm so that I can transfer advance of Rs 5000 as agreed. I appreciate your guidance and support to explain to me the itinerary. Hope we will have best of our times in Kerala with your support. Thanks again! Regards, Prashant Patil On Wednesday, 12 February, 2020, 09:00:27 am IST, Jose Joseph wrote: Dear Mr. Prasanth, Please find the package PDF shared on email. Regards, Jose Sent from my iPhone

prashant, saner.poon.
1 message
No attachment
7 Feb
Fw: GoAir Itinerary
Go Airlines (India) Ltd. Registered Office: C/o Britannia Industries Limited, A-33, Lawrence Road Industrial Area, New Delhi - 110035, India Corporate Office: C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India Telephone : 6741 0000 Visit www.GoAir.in or Call[protected] CIN: U63013DL2004PLC217305 Send an SMS to 57333 to receive an update on flight status & to view current promotions in the following format G8 [flight Number] - To receive an update on flight status G8 [PROMO] - To view current promotions GoAir Passenger(s) / Seat No. (Pre book your seat on www.GoAir.in) 1. MR PRASHANT PATIL2. MS PUNAM PATIL3. MS VEDASHRI PATIL4. MR SHIVANSH PATIL Flight Details DateFlight From / Terminal To / Terminal StopsDepartsArrivesBaggage AllowanceClass05 Mar 2020G8 347Mumbai / 1Kochi005:1007:0515 KG Economy 10 Mar 2020G8 348KochiMumbai / 1007:4009:4515 KG Economy Check-in counters close strictly 45 minutes prior to departure. Booking Reference StatusDate of BookingPayment StatusPromo CodePTCIC6M5KConfirmed07 Feb 2020 Paid Passenger InformationFare Description Name & Address :MR MAKEMYTRIP COM 19TH FLOOR, TOWER A, B&C EPITOME BUILDING NO.5DLF CYBER CITY, PHASE III GURGAON, HR 122002 IN Mobile :[protected] Email :[protected]@yahoo.co.in Payment Information Payment Type :Agency Payment Amount :INR 19, 556.00 Payment Date :07 Feb 2020 Payment Status :Confirmed Airfare Charges INR8, 932.00Airline Fuel ChargeINR6, 000.00Aviation Security Fee INR1, 416.00CUTE Charge (PHF)INR684.00Passenger Service Fee - FINR332.00RCS FeeINR800.00 CGST INR412.00 SGST INR412.00Development FeeINR568.00Total Fare INR19, 556.00 Note Kindly present this E-ticket with a valid photo ID at the airport and check-in counter. Our check-in counters are open 2 hours prior to departure and close strictly 45 minutes prior to departure. Refer to the Terms and Conditions section on goair.in for the details of change / cancellation charges for this itinerary. The cancellation terms f

prashant, saner.poon.
1 message
Message has attachments
7 Feb
Fw: Reference No.[protected] :
----- Forwarded message ----- From: Shivam Bajpai To: "[protected]@yahoo.co.in" Sent: Friday, 7 February, 2020, 04:32:30 pm IST Subject: Reference No.[protected] : Find your E ticket below Regards, Shivam Bajpai MakeMyTrip

prashant, saner.poon.
1 message
Message has attachments
7 Feb
Fw: E-Ticket for Booking ID : NF[protected]
TICKET - Confirmed Booking ID: NF[protected] THU, 05 MAR '20MUMBAI TO KOCHI1h 55m Go Air G8-347 BOMMUMBAI05:10 hrs, 05 MarChhatrapati Shivaji International AirportTerminal 1 1h 55m Economy COKKOCHI07:05 hrs, 05 MarCochin International AirportView on Map THU, 05 MAR '20 MUMBAI to KOCHI1h 55m Go Air G8-347 BOM MUMBAI 1h 55m COK KOCHI 05:10 hrs, 05 Mar Chhatrapati Shivaji International Airport Terminal 1 07:05 hrs, 05 Mar Cochin International Airport View on Map Economy PASSENGER(S)PNR E-TICKET NO.SEAT 1.Prashant Patil, Adult IC6M5K IC6M5K 2.Puam Patil, Adult IC6M5K IC6M5K 3.Vedashri Patil, Child IC6M5K IC6M5K 4.Shivansh Patil, Child IC6M5K IC6M5K TUE, 10 MAR '20KOCHI TO MUMBAI2h 5m Go Air G8-348 COKKOCHI07:40 hrs, 10 MarCochin International AirportView on Map 2h 5m Economy BOMMUMBAI09:45 hrs, 10 MarChhatrapati Shivaji International AirportTerminal 1 TUE, 10 MAR '20 KOCHI to MUMBAI2h 5m Go Air G8-348 COK KOCHI 2h 5m BOM MUMBAI 07:40 hrs, 10 Mar Cochin International Airport View on Map 09:45 hrs, 10 Mar Chhatrapati Shivaji International Airport Terminal 1 Economy PASSENGER(S)PNR E-TICKET NO.SEAT 1.Prashant Patil, Adult IC6M5K IC6M5K 2.Puam Patil, Adult IC6M5K IC6M5K 3.Vedashri Patil, Child IC6M5K IC6M5K 4.Shivansh Patil, Child IC6M5K IC6M5K IMPORTANT INFORMATION •Check-in Time : Check-in desks will close 1 hour before departure.• Valid ID proof needed : Carry a valid photo identification proof (Driver Licence, Aadhar Card, Pan Card or any other Government recognised photo identification)•DGCA passenger charter : Please refer to passenger charter by clicking Here• Beware of fraudsters : Please do not share your personal banking and security details like passwords, CVV, etc. with any third person or party claiming to represent MakeMyTrip. For any query, please reach out to MakeMyTrip on our official customer care number. BAGGAGE INFORMATION TypeSectorCabinCheck-inAdultBOM-COK7 Kgs15 KgsChildBOM-COK7 Kgs15 KgsAdultCOK-BOM7 Kgs15 KgsChildCOK-BOM7 Kgs15 Kgs PAYMEN

prashpatil., saner.poon.
1 message
No attachment
7 Feb
Fw: GoAir Itinerary
Go Airlines (India) Ltd. Registered Office: C/o Britannia Industries Limited, A-33, Lawrence Road Industrial Area, New Delhi - 110035, India Corporate Office: C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India Telephone : 6741 0000 Visit www.GoAir.in or Call[protected] CIN: U63013DL2004PLC217305 Send an SMS to 57333 to receive an update on flight status & to view current promotions in the following format G8 [flight Number] - To receive an update on flight status G8 [PROMO] - To view current promotions GoAir Passenger(s) / Seat No. (Pre book your seat on www.GoAir.in) 1. MR PRASHANT PATIL2. MS PUAM PATIL3. MS VEDASHRI PATIL4. MR SHIVANSH PATIL Flight Details DateFlight From / Terminal To / Terminal StopsDepartsArrivesBaggage AllowanceClass05 Mar 2020G8 347Mumbai / 1Kochi005:1007:0515 KG Economy 10 Mar 2020G8 348KochiMumbai / 1007:4009:4515 KG Economy Check-in counters close strictly 45 minutes prior to departure. Booking Reference StatusDate of BookingPayment StatusPromo CodePTCIC6M5KConfirmed07 Feb 2020 Paid Passenger InformationFare Description Name & Address :MR MAKEMYTRIP COM 19TH FLOOR, TOWER A, B&C EPITOME BUILDING NO.5DLF CYBER CITY, PHASE III GURGAON, HR 122002 IN Mobile :[protected] Email :[protected]@yahoo.co.in Payment Information Payment Type :Agency Payment Amount :INR 19, 556.00 Payment Date :07 Feb 2020 Payment Status :Confirmed Airfare Charges INR8, 932.00Airline Fuel ChargeINR6, 000.00Aviation Security Fee INR1, 416.00CUTE Charge (PHF)INR684.00Passenger Service Fee - FINR332.00RCS FeeINR800.00 CGST INR412.00 SGST INR412.00Development FeeINR568.00Total Fare INR19, 556.00 Note Kindly present this E-ticket with a valid photo ID at the airport and check-in counter. Our check-in counters are open 2 hours prior to departure and close strictly 45 minutes prior to departure. Refer to the Terms and Conditions section on goair.in for the details of change / cancellation charges for this itinerary. The cancellation terms fo

prashant.[protected]@citiustech.com
1 message
Message has attachments
20 Jan
Fw: Request for policy document CR[protected]
----- Forwarded message ----- From: "[protected]@starhealth.in" To: "[protected]@yahoo.co.in" Sent: Monday, 20 January, 2020, 02:38:40 pm IST Subject: Request for policy document CR[protected] Dear Sir/Madam, As per your request kindly find the attached document for your reference. Regards, Durga Customer Support Star Health And Allied Insurance Company Ltd[protected]/[protected] ________________________________________________________________________________...⇄ ___________________________________________________________ P Please do not print this email unless it is absolutely necessary.

Starhealth Support
1 message
No attachment
20 Jan
IT certificate and policy request
Hi, I had renewed the policy senior citizen red carpet on 16th Jan 2020. I had been requesting the premium paid reciept for IT exemption and also policy document. But still it is not sent to me. My mobile number is [protected]. Please send the documents ASAP. Regards, Prashant Patil

2019

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Re: Panasonic Refrigerator complaint# R[protected]

me
To
[protected]@in.panasonic.com
29 Nov at 3:06 pm
Hi,

I have not got any call back or reply to my email with respect to my complaint as stated in below email. If this is how the customer is been treated then I request you to take the product back as soon as possible with respect to return policy. I am raising this issue from day 1 to your technician, service centre and area manager Anil Chavan. But there is no solution, request you to take this very seriously .

Regards,
Prashant Patil

Hide original message
On Friday, 27 November, 2020, 11:03:19 pm IST, prashant patil wrote:

Hi,

This is with reference to the Panasonic Refrigerator that is been purchased from Croma store in Mumbai at 18th Sep 20. It has dung at the centre door, also dent at the door and also scratches in the front door.
Technician has come to my home just after 2 hours of delivery of the refrigerator. He had reported the issue to Panasonic without Demo.
Today after 8 days I.e. 26th Sep 20, I get call from another technician from Panasonic to visit my place and assess the issue. He visited today to have 2nd look and also reported same issues.
In the meantime in those 8 days I have diligently followed up with 1st technician and Croma store sales person. There was response that the refrigerator replacement is in progress.
On 26th Sep 20, area manager Mr. Anil Chavan did not listen to me and understood the problems. And he was not bothered. After 2nd technician visit as well, he is not ready to give the replacement of my refrigerator. Instead using his power he has close d my complaint internally, I have got this information when I called customer care. I have raised the complaint# R[protected] again today.
I have very negative feeling now about Panasonic as a brand. I am thinking that if you are not treating and listening to customer complaints positively now then what will happen in future when there will be major issues. I will not recommend Panasonic in future to anyone if this is the kind of treatment.

If you can not resolve my issue then consider this email as request for return of the product as I am not happy with the product and the service. Please take your product back and return me my money.

Please look into this issue very seriously and let me know ASAP what is the resolution.
I have spoken to Mr Parvez Shaikh as well who does not have manners to talk to the customer and he is the highest escalation point in mumbai.

I highly regret that I buy Panasonic product, because ur aftersale services are worst We put complaint on 26th of this month but still waiting for services and more over no one cared to ask from customer care center to take feedback on work or whether we our complaint has been resolved or not.

I have been following up with Panasonic service center for more then two months to get my washing machine repaired but they are not responding. I have complained to Service Head of India but no response from their end . In this pandemic situation they are expecting me to be present physically to center and argue. It's ruining our daily life and my wife is sick she can not halide cloth washing by herself. Please help us.

Our top load 6.2 Kg Eco aquaveat NAF62H5 top load washing machine with a 10 year warranty developed a strange noise through the cycle. I placed an appointment request and a gentleman Shantial from Mahalaxmi Service center came on 24th Nov 2020 to attend the problem. He identified the problem as a gear box and said he will change it. He then brought a new gear box on 25th Nov 2020 and did the change charging us INR 4550/- (inclusive of the service charge). He then set the clean cycle and left. On 26th Nov when I put a small load of clothes, the machine post the rinse cycle went into an error. I tried it once more and when the machine enters the spin cycle the drum shakes vigourously and it goes back into the rinse cycle. It is very frustrating and disappointing when unqualified people come and really destroy an absolutely good working machine!

Very poor employees & bad management

mother board is fault but the spare board is still not fix here

handle the costumer properly... poor company

never again buy Panasonic product... other companies perform well then you ...

I just bought new fridge from Panasonic . Didn't have enough cooling within two months (infact less than two months ) . Trying to make complain everyday but not resolved . Fridge is not working and festival started so they are ignoring this thing .

Poor service and poor response. Very bad experience. Even they are not listening to us or guide us what we should do .

They said some part is missing in fridge .in new fridge how can be that possible that one part is missing ??

Panasonic 6.5 kg semi-Automatic Top loading washing machine(NA-W65B3RRB, Red)) which I bought through Amazon at 15th June 2020 is having drain issues, Water is leaking through drain pipe all the times

1. Purchased Panasonic UHD LED (TH49FX600D+TKZ4WX50101C) from
Vijay Sales Vashi Branch, Navi Mumbai dated 18 Dec 2018.
2. The mentioned above product displayed black patches on the screen
within few months of Warranty Period.
3. From my end after lodging service complaint, service team identified
dust causing the issue and has cleaned by team with confirmation that
issue will not reoccurred again. After 15 days started facing same
problem, again team visited and cleaned display from back end.
4. Service team gave confirmation that it will repeat the same issue. But
issue was consistent.
5. In the next call they have replaced display panel saying there was issue
with the display panel. Even after replacement of display panel issue
started again was patches displayed over screen much more visible than
earlier.
6. Since then cleaning was the only solution gave by service team which
was completely insane and harassing being customer.
7. After talking few days back with Panasonic branch head Mr. Parvez has
bluntly replied that we can't guaranty on purchased even though product
was in warranty. He has clearly gave signal that " You can do whatever
you want against us. We will service you but can't give you permanent
solution against the issue.
8. Since the product purchased itself is the faulty one delivered and
support/service received by Panasonic team is harassing us.

current Status :-
1. Panasonic service team took away the product along with them and
cleaned the display panel again and ready to deliver the product.
But we are not ready to take it back without assurance that the same
issue will not occur again. But team is forcing us to take back the
product as we can't do anything about it.

Request :-
1. We are facing harassment due this and want a strict action the local
Panasonic team.
2. We want refund of the amount and penalty to be impose to the
Panasonic local team as per standard for delivering faulty product.

My tv couldn't started due to some problem, so i complained..customer service person came and changed P Board, within a week again started problem..then again they told to changed Mother Board.I changed Mother Board.But after changing Mother Board screen problem Started ..Now Customer Care person telling to change Panel Board..I can not understand how they are doing their service..i am not satisfied their service.They are unable to find main issue on TV..So plz have a look on that..

Its just crossed 3 years (I am not sure but would be less than 3yrs) I purchased 43 inch led smart TV (Shinobi pro). Since purchase until last week, this was working so smoothly without any issues except some remote issue which I was fine at that time. However, now the screen got blinging and shaken and I was contacted to customer care yesterday. Executive updated that its because of Panel and needs to be replaced which will cost me around 17, 500. My concern is I already paid 50k for the purchase and within 3 years o[censored]sage again I need to spend an another 17k which is not a good sign for your brand. How this type cost would bear by an average customer like me. We never had any faulty usage and no power variation happened or any continuous usage but still issue came up with panel which is pathetic. If possible, please provide some relief to your customers to stay at your brand in future. I recommended everyone Panasonic under the assumption that you will treat your customer with high priority but somehow it is broken. I don't know what to do with this faulty piece. Either I need to throw this into any garbage or please fix a solution for this case.

Subject: Request for Refrigerator (Mod. No.-NR BL347PSX1) Total Product Replacement.

Respected Sir,

With reference to the above I want to replace my newly purchased Panasonic refrigerator (Mod. No.-NR BL347PSX1) for Cooling Problem or Cooling air circulation problem or product manufacturing defect.

I am Debadrata Das, Address- N-233/6 Mudiali Road, Gardenreach, Mudiali Guruduyara, N/L: Opp Rupsa Complex Pin: 700024, State-West Bengal, Register Mob.NO.-[protected] & [protected]. We Purchased 2 items Panasonic LED TV (Mod. No.-32HS580DX) & Panasonic double door refrigerator (Mod. No.-NR BL347PSX1) Purchase date-16.082020, received date-19.08.2020 and installed properly dated 19.08.2020. But after 7 days of feeling some cooling problem & increasing temperature in the lower door section or refrigerator section, that time came to install an engineer against after telephonic discussion, he recognized & accepted this problem (dated-29.08.2020). then complained to the Panasonic Service center dated 30.08.2020 that time a new service engineer came, he did not understand the problem & ultimately no result, after that service center provided service manager contact number, he sent an experienced Service engineer. He came 2-time dated 05.09.2020 & 10.09.2020, last day he checked everything properly & mainly checked temperature lots of time [15 min., 30 min., 45 min. & 1 hr.] on the refrigerator running. He accepts cooling not properly in the refrigerator section (always temperature high) and he suggests for parts replacement. after no result & no service.


Key Point

Problem not solved but service totally stopped till now.
Do not accept any parts replacement. Must be replaced with whole items (new refrigerator), same model & same specification.
No more accept service executive or service engineer, because now the pandemic situation is very dangerous (age 65 years old man & under 3 years old child in my home).
Service is not proper & not good, behavior not good & not accepted cooperation.

As an aspect of good feedback from Panasonic India in this pandemic situation.

So please I request you to kindly replace my refrigerator & issue me brand new refrigerator same model & same specification.

Thanking You


Debabrata Das

Low volume not effectively audible, volume gets automatically
Gets off and youtube does not run intermittently, default "listening"
Appears intermittently and affects the running program-me, v-card
Through sms not working, device heat up etc.

Hi, i bought refrigerator about 5-6years back, but now cooking is not proper. When i logged a complaint with service center then engineer said, issue is in fan which is not available at any service center and they are not even helping to arrange the fan. Simply denying is not making sense. Due to small fan issue my refrigerator become dump which i bought too costly around 60k.

Do arrange this spare part else do return my money. Otherwise if you cannot do i ‘ll escalate to senior leader or go to consumer court for this harassment.

I bought panasonic air-conditioner, model cs-xs12vkyf, bearing serial number 193pajbkpu00059, purchased on[protected]. After a month ac stopped working (Cooling) for which i complained to the service centre. Then service people came and checked the ac. What service people told me was that the ac refrigerant is leaking and they have to recharge it again.

My question to panasonic are

· how can a brand new ac have a refrigerant leak?

· was it a defective unit or installation was not correct? It was installed by authorised service personnel only

· why job sheet and repair details were not provide for the first complain and subsequent service in the month of may 2019?

· how can refrigerant leak again around a year mark? Which is possible only if first complain was not looked after properly and unit is defective.

· who will be the responsible for ill effect of leaked refrigerant on my family health?

· as the second leak was not evident immediately and it took some time to leak, service personnel should have checked for the leak when they installed the new ac or after the first complaint.

As it is found by your service personnel after a second complaint that flare nut is loose. Whose fault is that the flair nut was left loose by your service people? Do i have to keep it recharging the ac every year and you will not address the real problem?

I will move to consumer court soon if this issue is not resolved and share my problem on every platform. And please provide me with a copy of the service details after the first and second complaint that took place in may 2019 and september 2020.

Relevant documents are attached.

This is pathetic for a company like panasonic that after calling for free service no person has come to us for free service since long. I have bought panasonic ac last year in oct 2019 in the name of suneeta nilesh sawant at ghodbunder road from your authorized showroom. We have several problem which are still not attended, as the person who has come to fitment didnot even explained us the operation and told us that there would be a back up team to help us. But still today i didnt find any back up given by panasonic. And now you are sending the expiry of my warranty and giving you a change to pay for amc. So what is the use of 3 free services after installation. Please give us a reply or we would take the matter to customer grievance cell.

Very bad and worst service i found

Regards
Nilesh sawant
[protected]

I have before this in the month of march complaint to you for this ac machine. Again i am complainting for the said machine. Before machine was not giving cooling because gas was not there which by paying about rs.4000/ filled up. The technician was particularly instructed to check ac machine thorouly so that the leakage chances became nil. Yesterday machine was not giving cooling so complaint was lodged and technician came and told that there is leakage in gas and it is empty now. Again i have to spend rs 4000 for gas. It means that every three months i have to filling gas. If it is so please take away machine free from me and i am not interested in such machine of worst workmanship. Please instruct your ahmedabad office to take away this machine from me. I will be highly obliged if take away action is done immediately.

I have purchased Two Sanyo Inverter Ac 2 ton and One Panasonic Inverter AC 1.5 ton and Installation done by Panasonic authorize service center, The installation was really very poor, the Installation persons are unprofessional and uncooperative, seems they are taking installation training and doing trials at customers ends. I told them to get it installed by professional but they told we have enough knowledge, at last unexpected thing happens which I am worried for, the interconnecting copper pipe is not bend properly in shape and cooling is not coming in Sanyo 2 ton inverter Ac, when I forced them to check than they remove the form from copper pipe, the pipe is totally bend and damaged. I really got disappointed and annoyed on purchasing Panasonic Manufactured Sanyo branded AC and get it installed by brand service center, thinking in mind that it should be best installation by brand service center. But the installation was really very poor by unprofessional team.
After that they cut the interconnecting copper pipe from between, remove the bend portion and reconnect it by doing welding without removing indoor unit. The side thermacal and plastic body of indoor unit was also get affected by heat while doing welding on copper pipe and they left cover open after doing wiring of outdoor unit.
At time of installation of Panasonic 1.5 ton Ac the installation person doesn't remove the corrugated cover which was inserted on back of outdoor unit to prevent fins in transit, such a careless staff by Panasonic authorize service center, they doesn't remove it and ac is running but it's not cooling due to it and outdoor unit is overheating.
Really very very bad experience and disappointed after getting installed by brand service center, they are unprofessional and untrustworthy staff, it's better to get it installed by local installation person whom we know.
Hope you take strict action against service center of Karnal
Panasonic Service Center
Model Town
Karnal 132001 Haryana
Hope you take this matter seriously otherwise people will loose there trust on Panasonic brand if you will not get your service improved. so please hire professionals for installation.
Customer trust the brand and pay hard earned money for the product but due to poor service by authorize service center will make customer think twice to purchase any product again, So you should provide good service from authorise service center or change service center in our location to make brand goodwill, the Panasonic center of Karnal is really giving very poor service by unprofessional team. Now I am worried for recently purchased 3 AC, should I get good service in future or not.
Hope it will get improved and strick action against present authorize service center of Karnal.
Thanks
Harpreet Singh
M.No. [protected]
[protected]

I had purchased a panasonic 49" led tv through amazon on 9th october 2018. Model: th-49fx600d for almost 50, 000 rs of my hard earned money.
This tv started getting black spots within a few months of the purchase despite of having no dusty environment around. I had to lodge a complain within 10 months and it was sent to the service centre for fixing the issue.
Upon receiving i realised that the display was poorly fixed and it was bulgy at places. I raised the concern to the service engineer who said this is how it is.

The tv again started having black spots and again within 10 months of the last fixing, 30% of the left side tv display has gone defected completely.

This shows poorest quality of panasonic tvs, their displays, worst customer service as well as worst durability.

This is disappointing, unacceptable and frustrating to see the repetitive faults in the tv so frequently, that you can not afford to fix them from your own pocket everytime after the warranty gets void.

I did not pay 50k for just 10months or an year of proper working. I have invested so much money and i look forward to a durable product.

Quality of such horrible level is not expected from a company like panasonic.

I expect a proper solution to the issue by complete replacement of the tv or i will be forced to take action legally on the poorest of services provided by panasonic.

Your valuable customer,
Rajat mishra
+91-[protected]

I had taken panasonic 43" led tv on 16th jan 2020. Now, dispaly disappeared and only sound is coming. I registered complain on 29th of july 2020. Till yet no response came. Now after several followup they have come for replacement and asking for etc charges.
Pls help me in getting replacement free of cost or get back my money.

मेरा led tv screen pichar display नही हो रहा हैं, मैने 14/8/2020 को complat की थी, but आज तक किसी panasonic care का कोई फोन नही आया???

आज फिर मैने complate रजिस्टर की हैं. और मुझे 48 घंटा याने दो + दो चार दिन रुक ना पडेगा क्या??
प्रॉब्लेम सॉल करणे मे 7-8 दिन लगते है प्रोडक खरीदने के लिए कितना दिन लगाना चाहिए,???
प्लीज फीडबॅक मी🙏 मो. No.[protected].