Panasonic India Complaints & Reviews

Water condensation in the vegetable basket.
Mr. Anbu contact no. +91 [protected] attended the complaint on 20th may 2020 but could not figure out the problem. He took many pictures and forwarded to his higher ups.
On 11th june 2020 got message from your service centre that your complaint r[protected] is pending due to unavailability of part.
Then your technician came sometime on 25th june with the part and replaced but one more part, i. E. Gasket was not available so that was not replaced.
Till this time i. E. As on 7th july 2020 the problem still remains un-resolved and vegetables in the basket are getting rotten due to moisture.
Never expected this kind of service and treatment from panasonic

Hii service man gautam tiwari came to us for washing machine service and he charged rs 3500 for that. At that time it was starting but again the problem started happening so we called him he told will come but he didn't came and from 7 days we are calling him but he is not coming and now not answering out call also.

I purchased refrigerator model no. Nr-a196ltsp in the year 2014. After one year of service, its plastic trays started cracking. We raised complaint in 2015 after almost 10th months of service. The reply i got was we have no components available. I kept waiting for their response and some more trays cracked. Again complaint was raised and answer was same we have no components available. Since 2017 i am pursuing with panasonic customer helpline for resolution finally in 2029 all the trays cracked and broke down. Again a new complaint was raised in feb-2020 and then ion may 2020, reference no. R[protected] and received a reply from helpline as well as from their authorised service station m/s m. S. Services, gurugram, where they have declined to provide us the parts as this fridge is not into production.
I request to ask panasonic india to arrange one new fridge, since they could not provide service to their product immediately after-sales.
Mail ids of people interacted.
Virendra bisht01,
Akash bhadula,
Ria vij

Panasonic inverter ac is not working i try it on auto mode nano mode but its not working try to clean jaali but not cooling. We need your help because it's hot whether you can see. I m. Wakeup from 10. 00 pm to 5.25 am. Means till now so i request you please send your executive officer and engineers i think its a. C want service and gass. So plz send your experts for the same. My special request, *due to covid19 plz advise the your engineers for wear mask n95 and gloves for the protection of all and both sides*.*thanks a lot
Dr. Parmila sharma
Md its gauri ent.
Ph [protected], [protected]*

Hi team,

We had bought panasonic mixer grinder from pai international on 7th july 2015. It is under warranty. But tried multiple times on panasonic customer care, but everytime got wrong numbers. They are not solving my issue. Please help

Panasonic cs-yc12rkyt3
I bought this panasonic air cooler in april 2016.. Condition of ac is good for first 2 years.. Suddenly we found out the leakage from the tube and the timer was automatically switched on.. So we did service in urban club.. Then it was working only for 2 months again the same problem has occured. So we serviced again after 2 months same problem is going on.. We are spending lot of money for this panasonic air conditioner from the time of purchase.. We got more struggle by using this ac. We are not satisfied with this panasonic ac.

I have purchased one unit panasonic 1.5 ton inverter airconditioner model no. Ku18wkyxf on 16/05/2020 from reliance retail limited no. Pc 10 & 11, kambar salai west mogappair, chennai - 600 037.

On 20/05/2020 the aircondition was installed by reliance retail limited mechanic but the remote control was not working.

And i have rise an complaint to reliance retail limited they have sent panasonic mechanic.

The mechanic take out the remote control for replacement purpose on 28/05/2020 but still now i didn't get the remote control

I have sending here with the copy of airconditioner tax invoice no.[protected] dt 16/05/2020 and payment reference no.[protected]

And this is my third complaint still now the complaint not resolved

Thanking you

Only sound is there. For vision there are only colours like band. Please rectify

I brought a panasonic refrigerator model number nr ah 183ms1n and its compressor stopped working and i complained to panasonic customer service and now they are telling me that part is not available for the model try local market. Worst experience ever.

Dear team

I am highly disappointed with your services and your employees behavior, from last 10 days i am continue follow up with your team that my tv is not working but no one is giving right solution, some of your employees are saying this model is discontinued and they have no option to change the part, as per them parts are not available in market,.

Is this my mistake that i had chosen wrong brand can you please help, i am waiting for your revert

Model number - th-40ds500d

Thanks
Deepak singh
[protected]
[protected]

Auto button is not fiunctioning

Its not getting started. Auto button is not functioning

Dear Sir/Madam
I have purchased one unit panasonic 1.5 ton inverter airconditioner model no. Ku18wkyxf on 16/05/2020 from reliance retail limited no. Pc 10 & 11, kambar salai west mogappair, chennai - 600 037.

The Tax Invoice No.[protected] dt 16/05/2020

On 20/05/2020 the aircondition was installed by reliance retail limited mechanic but the remote control was not working.

And I have rise an complaint to reliance retail limited they have sent panasonic mechanic.

The mechanic take out the remote control for replacement purpose for 2 week before but still now i didn't get the remote control
So, I request you to kindly take action as early as possible.

I purchased a panasonic refrigerator on 13th august from city center mall in nashik.
My refrigerator has been closed for a long time. It doesn't trun on.
Please come and see for yourself.

Earlier had complained 2 years / 1 year ago the same were replaced one at cost
Though i read warranty of 10 years & the redeveloped building was occupied in 2016 several switches around 8 to 10 were replaced buying from market till we come across a vendor 2 years ago to approach the company
Already you may refer to my complaints as recorded earlier
Also sent Whatsup to Vijay Jadhav
But regret no response also unable to complain on toll free being passing through covid pandemic
Please send urgently to replace 2 bathroom geyser switch

I have purchased one unit panasonic 1.5 ton inverter airconditioner model no. Ku18wkyxf on 16/05/2020 from reliance retail limited no. Pc 10 & 11, kambar salai west mogappair, chennai - 600 037.

On 20/05/2020 the aircondition was installed by reliance retail limited mechanic but the remote control was not working.

And i have rise an complaint to reliance retail limited they have sent panasonic mechanic.

The mechanic take out the remote control for replacement purpose for 2 week before but still now i didn't get the remote control

We bought a panasonic window 1.5 ac in feb & got it install in the month of march 2020.
The remote is providing issue during on & off.
Kindly assist for the same

I think its fuse has been broken or start button do not work.. Kindly sent a person to fix this problem to my doorstep

The machine is mal functioning and some automatic operations are not performing. We have to do lot of manual interventions to complete the washing of cloths which is taking lot of time.

Causing damages to clothes