Panind — again non submission of documents

Sir,
Upon checking with uti with the coupon number, not to my surprise, i found the pan ind has conveniently not scanned the documents required by uti to process my application. Panind is harassing not only me but certain so many people. Why such lethargic, irresponsible, incompetent behaviour of not sending the scanned documents to uti? I need my pan card, as i am not interested in refund and after all wasting almost 3 months. My pan application confirmation order id : ra-[protected]n
Your phone is never attended. No feedback about the compliant is given. Are you doing service free of cost. You have already taken more money than government sites.

Please ensure updation in the uti site, without fail and reminders.

Your pan card application status
Application coupon number u - g[protected]
Application type for new pan card (Form 49a) as a resident indian
Applicant name r* r*
Status application is not yet attached to any batch. Please generate batch for physical transit of applications.
Region northern region
Apply date 01/08/2019
Objection reason
Kind regards,