[Resolved]  Panind — amount not refunded

Address:403505

I SREELATHA SREEKANT NAIR have applied for pan card from this website. They charged me Rs.499/-. But I found out that I can apply in NSDL and at Rs.110. I have paid around Rs.300/- extra. during which the transaction was failed but the amount of Rs. 499 was deducted from my account.
After which i have applied again for which again Rs. 499 was deducted
They charged me more so I want to cancel my application. I have sent them an e-mail and inquiring about cancellation and refund and I only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund of the full amount I paid.

Ref:- SR-[protected]N

Transaction Description:-
MEDR/RIGARO EWORK/177645/ Date & Time MAY 28, 2019 12:25 PM
& MEDR/RIGARO EWORK/179207/ Date & Time MAY 28, 2019 12:31 PM
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Aug 7, 2021
Complaint marked as Resolved 
Panind customer support has been notified about the posted complaint.
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Comments

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed www.panind.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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