[Resolved]  Panind — i'm complaining about panind as they have done a transaction and i don't want pan card

Website:Panind

I had applied for pan card online using panind and i completed all the procedures asked in it eg: my name, mobile number, etc. After a few steps they asked me to pay 499/- and i payed using my debit card. Due to some personal issues i didn't want my own pan card now. So i gave the refresh button and it showed transaction failed. But after a few minutes i get a message from federal bank saying that there was a successful withdrawal of 499/- from my account. I was shocked! So i rushed to the bank and checked out the bank balance which showed the balance after the removal of 499/-. Now i want my money back. This is why i'm filing this complain. It would be a great help if you get me my money back by latest time. Thank you.
Was this information helpful?
No (0)
Yes (0)
Feb 4, 2019
Complaint marked as Resolved 
Panind customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2019
Panind Customer Care's response
Kindly mail us on [protected]@panind.com for refund related queries.
Complaint comments 

Comments

Dear Customer (Goodman newman),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (27369) in the subject line so that our team can assist you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panind
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    1299
    Pending
    0
    Resolved
    374
    Panind Phone
    +91 80 8151 0101
    Panind Address
    Unit, No. 5, Site 4, Vikaspuri, New Delhi, Delhi, India - 110018
    View all Panind contact information