Panind — non issuance of amended pan card even after lapse period of more than 10months

Dear sir,
Please intimate me with the present position of my correction of pan no ahvpa0094j. I have already applied for my correction of pan during jun 2018. After ten months your panind rep said that application and other connected documents have been technically corrupted and said to again forward the all documents along with application duly scanned and pasting colored photo.
I again forwarded it on 25 apr 2019, and accordingly i got coupon no g[protected] in my email id. But it didn't show any records of my pan if track in authorized panind website.
Request intimate the present status of my applicantion for issuing correction of pan card at the earliest please. My mob no is [protected] and email id is [protected]@gmail.com.
Thanking you
Yours faithfully
G lawrence anbu doss