Panind — payment is not refunded

Address:	New Delhi, Delhi, 110018
Website:	www.panind.com

Hi,

I have requested a pan card service with PANIND(https://www.panind.com/) for deleting a single letter from the name. As per the process of PANIND for small name correction its required to send one of the listed proof. I have provided with my Aadhar card and passport. However after receiving the document they are asking for attested document with photocopy of the attesting officer.

They are 2 issues here

1) For such a small name correction Aadhar card proof is more than enough to process the request
2) No attestation officer is proving the photo copy

when I felt I don't want to proceed the processing with PANIND and asked for refund of Rs500/- which I paid, they are denying me complete refund and saying only 100 rs can be given.

They did not do any processing with my request, however they are denying the refund of my money without doing any service.

Company website : https://www.panind.com/

Company address :

The Manager,
PANIND Services Unit,
No. 5, Site 4, Vikaspuri,
New Delhi-110018
India
Kindly help me get the refund of my money