Panind — refund for my application to change the father's name in the pan card

sam369hawk

from Aligarh, Uttar Pradesh

Address:

Aligarh, Uttar Pradesh, 202001

On 27th august 2019 i applied for change in my pan card related to my father's name. I was charged rs 499 for this, today i came to know that the charge in nsdl website is rs 107-110. They are charging a lot without telling the applicant the real amount, neither their customer care is responding nor the status is showing document received as i have already sent my documents a long time ago. I want my application cancelled and my money be refunded back to my account.
My order id is: ro-[protected]cr.
My is roshan sheikh

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Panind customer support has been notified about the posted complaint.

Sep 30, 2019

Updated by sam369hawk I am still waiting to get contacted by the company and to be updated on my request of cancellation.

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Comments

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.