Panind — regarding new pan card

Shashikant Singh

from Wai, Maharashtra

Address:

RH # 17, RAKSHAK NAGAR GOLD,, KHARADI, Pune, Maharashtra, 411014

I have applied for pan card from this website. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund of the full amount i paid.

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Panind customer support has been notified about the posted complaint.

Oct 01, 2019

Updated by Shashikant Singh I'm not getting any communication from PANIND.

Oct 07, 2019

Updated by Shashikant Singh its almost two weeks and there is no response from PANIND.

Oct 22, 2019

Updated by Shashikant Singh I'm not getting any updates from PANIND after sending multiple reminder

Nov 25, 2019

Updated by Shashikant Singh Not reacting for my complaint I will complaint to consumers officer.

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Comments

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.