Pantaloon, Vivana Mall, Thane — Jealous 21 jeans

Address:	400602
Website:	pantaloons, vivana

Dear Sir,

I have purchased 3 jeans worth Rs. 4000/- while wearing 1st jeans first time it lost its stiches on my way to the party. I had to come back to change and then when I been to the Vivana-pantaloons-Thane store the store manager was not ready to help in any ways.
I forcefully kept my jeans there to take appropriate decision as per your policy and procedures. Is it advisable to wear such jeans which has such a clothes which do not have proper stiches. Would that be advised by manager of such a branded store to the customer, to wear the same. I was shocked while manager was saying that, dusara jeans ka stiches nahi nikalega..'
Sir, as a human being can you advise such clothes to your sister, wife or mother?
I purchased jeans on 8th Nov'15..returned on 14th Nov'15 and till date no calls or information for the same.