Pantaloons — credit card debited for unsuccessful orders placed online

I tried purchasing through pantaloons online 4 times. All 4 orders nos are unsuccessful on their website however my credit card account has been debited twice. I have been requesting them to refund the money as i have not received the product and their own website reflects order unsuccessful - however they have ignored my complaint. Following up regularly since 8th sep'20. Order nos are:
3699578
3709051
3717569
3717593
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Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
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    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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