Pantaloons Fashion & Retail — About Replace a stuff

Address:

Deepkamall, Varachha, Surat- 395006

I bought Some stuff of Wrong Brand from Pantaloons Deepkamal Mall Varachha, And I specially Bought That Stuff For Promo Item Provided By Wrong Brand, And I got That Promo Item Defective Twice, And Last time I'm Clearly Said To That Promoter Of That Brand, if i havn't receive that promo soon than i'll replace that stuff and he says ok if cloths are washed than also he do replace, today i go there and they denied me for do that and also behavior of Store manager also verry Rude, He don't Seems like he is a manager of the store, plz clear This issue becoz they wrongly commite, now i want to exchange that stuff. plzz do some needfull