[Resolved]  Pantaloons Fashion & Retail — alterations

Address:

New Delhi, Delhi

This is dr ritu and i have been shopping with pantaloons since it came as a brand!!!... And a regular customer and monthly shopping of around 5k-8k... And during festivities it increases upto no limit!... It’s my family store!!! But recently on 23rd september 2018, i did a shopping of 6800₹ from pantaloons south extension 2, new delhi outlet and due to irritatingly slow billing counter boy i got late and wanted to alter two kurtas which i have bought from w and rangmanch, they said you can come tomorrow, so i went yesterday on 24th, to alter those... That damn store members and the tailor said only fitting is done here not the length. So alteration only means side fitting to them, at least stop playing with english as i know how much the store boy knows it!! I have been shopping in this particular store since 2015, and several times i have altered kurtas.in fact the last alteration in length of kurta i have done on april this year!.. And i know that damn tailor also, he only did that and now they are telling ma’am hota hi nahi humare yahan par!!! Wth is this!!! If you don’t want to do then tell that at least don’t lie to your valuable customers as without us you people and this total brand and the company is zero!!!. This kind of stupid behavior of store management people isn’t experienced and expected from such a big brand as pantaloons!!! Shame on you! Shame on you!