Pantaloons Fashion & Retail — Apparel

Address:

Kolkata, West Bengal, 700016

I bought a T-shirt from Pantaloons. when I went back home and opened the package, I saw there was an orange mark on it. Without removing the tag, we went to exchange it. At the counter, we were told to meet the customer service officer. We met Mr Devdoot Das who was deed not seem interested in our problem. He kept looking at his computer screen and after some time told us that the T-shirt must have been stained at our end which was shocking. This was not expected from an esteemed Group like Pantaloons. Not a pleasant shopping experience at all.