Pantaloons Fashion & Retail Complaints & Reviews

I have placed a return for the order 6262879 and have couriered the products back to your address as per the return process sms received from your end. The POD number for the courier sent from me is [protected] & [protected] via blue dart on 20th june and shows as delivered as of 21st june. I have emailed 3 times already, however there is no reposes from the company ....

Visited your Vaishali Nagar Jaipur Store on 9.07.2022 at 5:15 PM. Liked one black pant. The product was defective and was put on display. It didn't have any button. I have asked the salesman and the store manager to put the button and said then I'll purchase it. The salesman and the store manager both refused to do so. I was with my wife and my wife also requested to atleast provide a button so that we can get the same work done from outside,...

On 4 th Jun I ordered a yellow top but received a without tag blue shirt from Pantaloons.

Now since Jun 12 I am trying to return it and take my refund. But deliberately Pantaloons send wrong item image to its pickup agent and say item can't be returned as doesn't match the photo.

Pantaloons is cheating me as customer l wrote several emails, called customer care number 10 times but no action.

Please...

Bought a crop top about ten days ago wore it only once and the print started to peel off after one wash...

Bought a crop top about ten days ago wore it only once and the print started to peel off after the wash and now the new top looks like several months old...

The Pantaloons Store in Vadodara, Nilamber Triumh, charges for the paper bag upon purchase, when informed that there are several court orders stating no store should charge, be it plastic or paper bag even if the company's name is not mentioned; they gave explanation saying the the bag does not have the companies' name on it.
also no store manager there.
upon calling the customer care, they say Pantaloons charges for the paper...

I have a credit note of 1599 but i have not redeemed my amount and exceeded 30 days... requesting you to extend my credit note...

I bought shooe of Rs. 1000 and befor one month right side shooe insole damaged within 30 days....

Return for order number 10081968. But not picked up yet complained multiple times regarding it on the mails and the site but only a automated response received no further resolution was provided.
Even the customer care number doesn’t work not connected....

My money got debited and the order wasn't placed, contacting brand factory said that they didn't receive the payment, where as when confirmed with the bank, got to know that the brand factory told them that the product was sent to me after taking the money, which clearly indicates that the brand factory is a big fraud. It's been 1 month and I neither have the order nor my money of Rs 1159...

I placed a order on 9th april till then there is update on that order i already mailed them and called the customer care but there is no proper update...
That's a prepaid order
Order no.-599455...

I ordered a brand factory product but the quality of the products was not good, so I returned the product to brand factory. Brand Factory and their payment partner PayU mailed me on 25/03/22 informing you that the refund has been transferred to your account. But till date no amount has arrived in my account. When I asked the customer care of Brand Factory and they told me that the amount has been transferred from here. Please contact your...

The refund in credit card policy is having 30 days validity that is totally wrong
It should be for 1 year validity
As every compang provide 1 year Validity for credit note which we get while returning an item

The money of customer is very imp you can’t just invalid it in 30 days it should be 1 year...

Hi I am Wahab khan.I have purchased some clothes from brand factory kolkata which I exchanged later and too a credit note on behalf of it.Its been 4 days I have been visiting 2 to 3 stores of brand factory in kolkata but all are close and no information about it.Finaly I met a security guard and he said that it's been taken over by another company.I called the customer care executives but they did not provide me a proper response or solution.I...

I have used less time.
But the shoes are damaged...

Ts very annoying that the online price is different from store price. i paid 1999 for the product and the same is available for 999 online. huge loss and its so ridiculous shopping with pantaloons...

I am rutvik chauhan. I had buyed jket 2weeks ago and the design has already started to distort...

I had purchased 2604 rupees worth dresses from pantaloons karimnagar. They charged for bag 7/- rupees. Even they did not told us that they are charging for a bag. So i want to file a complaint....

Hi, this is with regards to below please note my gpay account debited as mentioned below towards order placed on pantaloons online website:

HDFC Bank: Rs 1948.00 debited from a/c **3743 on 13-12-21 to VPA [protected]@paytm(UPI Ref No[protected]. Not you? Call on [protected] to report.

However order not raised, I had not received any confirmation on the above from pantaloons.
Further I had called customer...

I have received my order.but size is too big .so i have to return.and most important I have ordered two jeans in 16th dec with cash on delivery.so one jean is 350rs and other one is 35o rs so finally the bill was 800rs including shipping charges.but i received one jean today.i paid 450 rs for one jean.whats the calculation?and size is not fit..so i have to return......