Pantaloons Fashion & Retail Complaints & Reviews

We have purchased clothes of more than Rs. 5000/- on date 6.11.2021. On payment, we have received two types of coupons.

One was hard voucher of Rs. 500/- for purchase from the store physically. We have redeemed same on 30.11.2021.

The second discount coupon was in form of code which was received by SMS. This discount code can be availed by online shopping before 31.12.2021. But some how the SMS was deleted mistakenly....

My amount from future pay has been deducted. But as my google pay transaction failed. The amount on future is also not yet received. Nor do I see any incomplete order so that I can pay. This is so not good that the future pay debited the amount already without the complete transaction....

I had placed an order 5377286 on 15th nov with 7 items and there is no update on 2 items when I reached out to CC they told me that the 2 are canceled on 22 and ask me to order again but till date 30th there is no update on cancellation and refund
And I had similar problems with 25 th placed order 5405990 on 28th I contacted CC for above order on that time all products are placed but now showing 3 out of 6 was canceled
br...

I had placed an order on 19th November for 6 footwear items of which only 2 have been delivered. Third one was returned to origin (RTO) because of incorrect phone number so the delivery partner refused to deliver it. Fourth product was not even attempted to deliver as it was the same delivery partner. And the last two products have not been dispatched yet.

I tried to connect with their representatives to cancel the rest of...

My refund order of RS 315 is debited whenever I ordered new but the order I have placed there it is not deducted my 315 rupees.so I hope you will deduct my money on my new order no:-5405985...

I purchased yesterday online from pantaloons. But in my msg box name shows different and also mobile number shows different for otp from pantaloons.
Yagnesh Joshi
Junagadh
Mob. [protected]...

Hi..Second time I have faced the issue in the same store, in my previous shopping I got a voucher of Ra1250. Content with 250 cash voucher +500 pantaloon + 500 for pantaloon online, To the redemption I have take a cloth of Rs 1698 and ask cash counter to redeem the Rs250+500 but they deny for redemption, then I was requested for the store manager they also did the same, I don’t understand why you guys are committed when person visit to...

I have visited Pantaloons [protected]@Inorbit Mall, Vadodara, Gujarat
with my family on 25.10.2021. I had take a jogger jeans for my wife. But, she was not present with me at that time, And my child ran away outside of the store and by mistake I follow to catch her with that item. At that time siren was rang, So, I respectively said the staff and manager that was made by mistake.

But, The manager "Mukesh Prajapati" had Force...

Dear Sir/Madam,
With reference to the above subject, I would like to inform you that I had received wrong invoice through mail. The 10th October 2021, I had purchase three product from your SOUTH CITY kolkata store. The product code & price is actual of my product but the total amount which I paid is not match with the Invoice amount. I had paid 1267 but the invoice amount is 220. Please send me corrected invoice so that I can redeem...

Respected sir I order from Pantaloons order no.5091869 and after repeated complaints on customer service and write on e mail no satisfactory answer they told only that your refund is in process but after one month happened I don't get my refund please solve my problem as soon as possible....

I had shopping from Pantaloons Rajpur Road Dehradun on 04.09.2021, wherein Bharat pe POS machine was installed and I had the shopping of Rs 7822/- which was debited twice from my account. I made the complaint to my base branch PNB of which card I used, and even approached RBI, they told me that the amount has yet not been credited to the bank, so they are unable to refund me back....

I want to talk about abusing
Pantaloons m vikas soni naam k manager ko bilkul b tameej nii h baat krne ki kisne manager bna diye kyu Company ka naam badnam kre ho aditya birla group is a good company but the manager is not good for the company...

I bought 2 same zink london tops (XL and S sizes) which shrank by almost 3 sizes post first wash. Tops were expensive as well, 1500/month. Didn't expect such low quality with such good brands like zink london and Pantaloons....

Today I shopped from Pantaloons for 7K. The cashier asked me if I wanted a bag which was obviously yes but I wasn't informed it's chargeable. As per my knowledge no retailer can charge us for paper bag. The bag isn't advertising Pantaloons but to charge for bag is not a part of any rule or policy. Either write it on counter that bag is chargeable so that we bring our own bag. When I saw the bill at home 7rs was charged. This isn't right at...

My Order ID:5036711 with Return ID :[protected]. The product was ordered a month back on 4th Sep 21 and one of the product was returned around 9 Sep 21.I have send pantaloon couple of emails to get the partial refund for the t-shirt returned back but every time I receive an apology email with no refund yet. There customer services is highly unprofessional and filled with fake assurance. Very disappointing and my money has got stuck unnecessary....

Hello sir, I am Venkataramana B I worked in pantaloons Jogeshwari between[protected] I would like to withdraw my PF I have only PF no. kindly support me to withdraw my PF. All store HR peoples telling we dont have any information.

Kindly do the needful.
PF No. - MH/38491/78130...

My phone total fake and damge back glass break mene order iphone 11 kia tha lekin vo full fake or change phone iphone 11 promax mene 500 advance and 19500 cod diya tha or delivery boy ke samne khola tha usne mera paisa nhi vapis kia or mobile bhi return nhi kia...

I had placed an order of amount 4794 against order no.5032210. Due to some technical error from your end after amount being debited the payment was not reflected and hours later is was cancelled and refund was initiated. The amount was refunded in parts and 813 is not refunded out of the total invoice of several call made to your customer care dept. Really pathetic service....

I didn' t get my cashback of 250 rupees on airtel app due to wrong transcation by staff..very bad staff did not provide necessary information .They told me on next purchase they will deduct 250 but wen i visit there they denied ... Very disappointed with the service...

Slippers damaged within two months of purchase....