Pantaloons Fashion & Retail — charging again and again for carry bags

 
1 Review
Delhi, Delhi, India
 itsdeepakgandhi on Nov 6, 2019
Hi Pantaloon,

I am really very pissed off, i am a regular customer and always shop from pantaloon shalimar bagh. But now, i am very much disappointed as your staff always ask to pay for carry bags which is absolutely illegal as per the law.
They ask 5 INR for small paper bag and i know i have paid more than 5 for big paper bags also.

I have seen people fighting and leaving at the counter all their cart and then after all drama your guys waive the carry bags charge as no business would want to lose customer on the basis of carry bags.

But, I dont want to be a part of such mess and pay it nicely but that is not acceptable to me anymore. I don't understand, when pantaloon has already been fined in chandigarh for such trade practice then why your store in shalimar bagh is still charging for carry bags.

Here is a link which I am referring
https://indianexpress.com/article/cities/chandigarh/pantaloons-told-to-pay-rs-20...

Complaint Status


[Nov 07, 2019] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Pantaloons Fashion & Retail Customer Care's response Nov 08, 2019
Hi, thank you for reaching out to us. Kindly write to us at [email protected] for more details on your concern so that our relevant team may look into the matter and get back to you.
Updated by itsdeepakgandhi Nov 08, 2019
write what and where?

[protected]@abfrl.adityabirla.com
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    Pantaloons Fashion & Retail - charging again and again for carry bags