[Resolved] Pantaloons Fashion & Retail — cheated in billing | |||
I purchased a short on[protected]. Due to size difference, i requested today to change it. The item was cost of rs.699. I redeemed my earlier points rs.80 and paid rs.619 in cash. But when i requested to exchange, i was cheatfully given credit slip of rs.619 instead of rs. 699 which was overlooked by me because i didn't expect such cheating. After selecting the short of my choice size, which is of same cost, i was asked to pay rs. 80 in cash. In this way, i paid rs.699 in cash + rs.80 by redeeming my 319 points = total rs.779 for the item cost of rs. 699. Moreover, i have received a message "thank u for shopping for rs.79." which i have not done. It seems somebody else have taken anything cost rs.79 in my name. Kindly trace the cheater person in your department and arrange to return me rs.80. Was this information helpful? | |||
May 5, 2018 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 Pantaloons Fashion & Retail Customer Care's response Hi Swati, please accept our sincere apologies. We will look into this and get back you at the earliest. Thank You.
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+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
Receipt no - P074005I17023943
Store id: P074
Cashier: 218994
While making the payment my account is debited twice.