[Resolved]  Pantaloons Fashion & Retail — cheated money by providing low quality fabric kurti

Address:

Lucknow, Uttar Pradesh, 226001

My wife purchased one kurti with a price tag 499 and told me for billing i give my debit card to the pantaloons billing representative for billing and in the second same kurti the price tag is 2499 (2 was hidden in first kurti) with same kurti with high price in comparison with low quality fabric and color of this product. When my wife know about price this product high price she want to return it, and as per indian goods and services act we can return my product to the company if product is not up to mark or not justifying price. So i want to return this product but pantaloons representative of sahara mall lucknow told me that i can exchange only this product they will not return my money and exchange should be within one month. Any way i agree to return this product and yesterday i visit same pantaloons store where 50% discount offer running presently i invest my 2 hour to select few cloth for exchange of this product but when i go to the biller counter they told me that no discount will apply on the exchange cloth means everyone purchasing same cloth with 50% discount but i should pay 100% money means 50% cheated by pantaloons instantly. My overall 5 hour wasted in two times visit 400 rs wasted for visit this mall two times and at last in returning of my 2499 rs product i am avail to purchase 1250 rs cloth only. So it clearly shown that pantaloons cheated and doing frauds with costumer and i want to go consumer forum against this so that just like me many other cant suffer same problem in future they should return full money within timeline if customer not satisfying by their product.