[Resolved] Pantaloons Fashion & Retail — credit note lost issue | |||
Hi, With regards to above subject matter, i have lost my credit note which is issue by pantaloons (Mexus mall, bhayander, mumbai) on 16th aug 17 for my return of cloth of rs 599/- Now i requested pantaloons to issue duplicate credit note however they grace fully reject my request. As per my understanding pantaloons need to maintain status of issue credit note else they should share soft copy of credit note to customer on their email id or mobile (Via sms) to avoid such issue. I am expecting positive response from your end. Thank you in advance. Regards Sanjay singh M[protected] Was this information helpful? | |||
Oct 1, 2017 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Pantaloons Fashion & Retail Customer Care's response Hi Sanjay, we would like share with you that the reason we require hard copy is to establish true ownership of the credit note . We hope you understand that credit note lost is equivalent to currency lost as the same can redeemed by anyone who finds the lost note. We know this is a concern for our customers and we’re exploring e-credit note via SMS as a solution. We apologize again for the inconvenience caused and hope you will give us a chance to serve you again.Thank you Team Pantaloons | |||
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In front of cash counter at Ambica Plaza, 4114, NSC Bose Road Kolkata-700047 (Pantaloons Division) when i was standing in queue, cashier Shambhu Rana violated the rule in queue and also his behavior was very rough in front of the people
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