[Resolved] Pantaloons Fashion & Retail — Defect product sold | |||
I just spent Rs. 2, 350 on a Baggit bag yesterday in your pantaloons showroom located on Brigade road yesterday. I am so angry and frustrated that the bag is a defect piece as the baggit logo itself came off today and there are two holes underneath. I don't even want to get a replacement of it as I have lost the trust in you guys. Not sure if the products you sell are even authentic. Just let me know how do I return it and get my money back. Was this information helpful? | |||
May 5, 2017 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Apr 04, 2017 Pantaloons Fashion & Retail Customer Care's response Hi Mehnaz, We take due care that we retail products of the best of quality. Please treat this as an exceptional case. We would like to assure you that we will sensitize Baggit team towards your concern. Our staff will assist you with the exchange, all you need to do is visit the customer service desk of the same store where you had made the purchase along with the invoice. Thank You Team Pantaloons | |||
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+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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