Pantaloons Fashion & Retail — Did not get the refund of the product returned a month Ago

Address:

Bangalore

My Order ID:5036711 with Return ID :[protected]. The product was ordered a month back on 4th Sep 21 and one of the product was returned around 9 Sep 21.I have send pantaloon couple of emails to get the partial refund for the t-shirt returned back but every time I receive an apology email with no refund yet. There customer services is highly unprofessional and filled with fake assurance. Very disappointing and my money has got stuck unnecessary. There website mentions that they refund the money but its been a month with 0 hope of getting the refund. Please do not buy from pantaloon online website until unless you are mentally prepared to loose your money.