[Resolved]  Pantaloons Fashion & Retail — Double swapped my credit card

Address:New Delhi, Delhi, 110088
Website:www.pantaloos .com

I pankaj gupta bought mens shirts from Pantaloons Division DLF city centre mall Block A Shaheed Udham singh marg Shalimar Bagh on 25 may 2017 at 21.13 hrs Bill no- P212003I17002463 amount 1961/- Cashier Mr Ashish ID 256448.He swapped twice my CC and then asked me to come next day for refund after 24 hrs.But Today at 17.10 hrs when I again visited the showroom The staff refused to refund me and misbehaved with me and my wife and told me to go for online complaint or what ever you want to do.You are requested to look into the matter and reslove my complaint take dicsiplinary action against the staff.
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Jul 2, 2017
Complaint marked as Resolved 
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
Pantaloons Fashion & Retail Customer Care's response
Dear Pankaj,

Please accept our sincere apologies. We will look into this and get back to you soon.

Thanks
Team Pantaloons
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