[Resolved] Pantaloons Fashion & Retail — Exchange of articles purchased | |
I purchased 10 shirts from PFO DUNLOP on 06.09.2016. I was not informed of No Exchange policy before payment of bills.When I wanted to exchange one of the lot for a bigger size, your floor personnel expressed their inability.What is my recourse?On the bill, however, a rubber stamp"NO EXCHANGE" was affixed.The related receipt no is 0001911 dtd.06.09.16. Please see. Was this information helpful? | |
Oct 13, 2016 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Sep 12, 2016 Pantaloons Fashion & Retail Customer Care's response Dear Sir, Namaste! We would like to share with you that garments sold at our Factory outlet are discounted and hence the Factory Outlet does not have exchange or replacement facility. The policy is mentioned on the reverse of the bill as well as is mentioned at the store. Regards, Pantaloons Customer Care | |
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+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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