[Resolved]  Pantaloons Fashion & Retail — faulty product

Address:Kanpur, Uttar Pradesh, 208016

I have purchased a sweatshirt last month in pantaloon store located in Kanpur and gifted the same to my relatives who are residing in ongole, Andhra pradesh. But later we have found out that one of the hands is shorter. Now we need to exchange it.Can we do it in the pantaloon store located in Ongole instead of Kanpur.We are having the invoice of the same. Kindly suggest.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 12, 2019
Complaint marked as Resolved 
Exchange done in pantaloon store in other town.Thank you.
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Pantaloons Fashion & Retail Customer Care's response
Hi, thank you for writing to us. We wish to confirm that you can go for an exchange at any of our Pantaloons store. In case if your registered mobile number was shared with the cashier at the time of billing you need not carry the invoice with you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pantaloons Fashion & Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    840
    Pending
    0
    Resolved
    385
    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
    View all Pantaloons Fashion & Retail contact information