[Resolved]  Pantaloons Fashion & Retail — Harassment with false stalking charges

Address:

Bangalore, Karnataka, 560037

I had a situation on 31/12/2016 at Pantaloons Brookfield mall Bangalore when I was falsely alleged with charges of stealing a product (T-Shirt) which I tried but didn't buy. The scene happened when I was coming out of the shop without buying that product and by mistake one of the security tag got attached to my jerking in the trial room that I was wearing. The security alarm beeped as it detected that security tag. Later I was interrogated and they harassed me for 1 hour even after my explanation for several times. At last they interpreted me to confess it and write an apology letter followed by buying some other product without any security tag with a fine and without bill (the product I tried was of ₹300 and I was made to pay ₹2500 for some other product). Being a lady I paid and came out of that situation. Now the question is:
1. Whose fault was this?
2. They manager and the staffs corelated some evidence and proved me guilty and harassed me to accept it.
3. The manager got a call in front of me from some other staff with similar situation which he handled later on (probably in similar way).
4. While interrogating, the manager told me that he is getting these cases everyday.

So I doubt, this retail shop is doing some bogus stuffs to make out some money from the customers. Lastly this was my last visit to Pantaloons and I will ask my friends and relatives not to visit the shop anymore as they are harassing customers to make out money.