[Resolved]  Pantaloons Fashion & Retail — I am complaining about the service render to customer by mrs smriti, posted at kankurgachi, kolkata.

Address:700054
Website:www.facebook.com/pantaloons

Please note that i have purchased 5 trousers and three shirts from your pantaloon, kakuganchi on 26.06.2017. And placed it to your altering section which situated within customer service section at ground floor of said pantaloon
For alteration work. My delivery date was 02.07.2017. Out of those five pants 3alteration work in the name of my son bearing receive no 3610 and in my bearing no 3611 st.26.062017. I have lost one memo no 3610 during transit on approach your service manager who is very nice and we'll behave man told me that to bring i/card of my son with a copy of possible otherwise he may arrange to make the copy.in absence of your manager i approach to delivery man with card to take delivery with requesting that to arrange copy of the lost receipt. He then
Refer to mrs semitic who refuse to do so and behave rudely with me and forced a man of 65years to walk 1/2 k. M for getting
The copy. After my arriving with the copy i found your service manager who asked them why they harassed a sr. Citizen.
Now, i am complaining against mrs. Semiti and want that a suitable action may take by you to maintain you good will.
Thanking u
Prabir kumar basu.
Receipt no p[protected].
Store id p027.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2017
Complaint marked as Resolved 
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
Pantaloons Fashion & Retail Customer Care's response
Hi Prabir,

Please message us your contact number on https://www.facebook.com/pantaloons/
This will enable us to resolve your concern faster on facebook.

Thanks
Team Pantaloons
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pantaloons Fashion & Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    840
    Pending
    0
    Resolved
    385
    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
    View all Pantaloons Fashion & Retail contact information