Pantaloons Fashion & Retail — kids footwear

Address:

Rohtak, Haryana, 124001

Hello there.
I am a regular customer of your store and the problem for which i am complaining has reduced your store's reputation in my eyes.
I bought a footwear for my neice on 18 june. And i went back to store on june 26th to exchange it for bigger size. The billing personnel refused me stating foitwear comes under accessories and are thus non exchangeable.
My plead to get it exchanged is genuine firstly footwear doea not come under perview of accessories. Secondly it is a badis natural justice to get a bigger size of kids footwear as sometimes kids do not tell u accurately the size and are confused. They tell u the exact situation once u get back home.
Thus please reaolve my problem asap. So that i can remain a loyal customer of pantaloon. Its not the matter of money... But of justice.