ADVERTISEMENT

[Resolved]  Pantaloons Fashion & Retail — non refund

Purchase garments worth rs. 11148/- from pantaloon store in pacific mall, kaushambi, ghaziabad on 18.03.2018. Payment was made through debit card.

While still inside the store, we changed one garment wherein store had to refund rs. 500/- as the cost of new garment was less by rs.500/- on the same day & time.

I asked for refund of rs. 500/- but your billing staff behaved arrogantly and said that no refund will be given. I asked them to transfer the refund amount electronically but they did not instead gave credit note of rs. 500/- valid for one month, for purchase within pantaloon store.

I am highly dissatisfied with pantaloon and request for refund to my account immediately failing which i will go to consumer court.

I will never ever purchase anything from your store
Was this information helpful?
No (0)
Yes (0)
Apr 25, 2018
Complaint marked as Resolved 
Mar 19, 2018

Complaint Status

Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Pantaloons Fashion & Retail Customer Care's response
Hi Moin, please accept our sincere apologies. We will look into this and get back you at the earliest. Thank You.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Pantaloons Fashion & Retail
    Customer Care Service
    Customer satisfaction rating
    48%
    Complaints
    760
    Pending
    0
    Resolved
    364
    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
    View Full Information
    ADVERTISEMENT