Pantaloons Fashion & Retail — Product not received

I have ordered a 13 items from Pantaloons website. Where as I have received only 11 items in 7 shipments. One was cancelled by Pantaloons itself due unavailability of item and the other item is missing in shipment 2. In shipment 2 they have to deliver 5 items but I have received only 4 items and when I raised a complaint about this. They are saying that they have delivered the missing item along with the items on that day itself.

Order id : 3830432
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    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
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    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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