[Resolved] Pantaloons Fashion & Retail — redeem of gift voucher worth 500/-
Baramati Maharashtra, India
YuYuvaraj Sakhawalkar on May 27, 2019
I am having two numbers of the gift voucher worth 500/- each.
These where been issued on the previous purchases. It is been conveyed by the manager at baramati stores that the redeem of above vouchers will be only on the purchase of 1000/-and above bill for each voucher.
This is been today communicated verbally at the stores, but there is no any such condition mentioned on the both the vouchers.
As the validity of the voucher is till 31st may 2019. Request you to allow to redeem each voucher for purchase of more than the voucher amounts instead of the unwritten condition of purchase of 1000/-and above at your baramati store.
This type of misleading of customer is not expected from the brand pantaloon.
Please do the needful at the earliest.
Complaint marked as Resolved Jul 4, 2019
[May 27, 2019] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified SupportPantaloons Fashion & Retail Customer Care's response, May 28, 2019
Hi Yuvaraj, thank you for reaching out to us. We wish to inform you that the terms and conditions are mentioned on the back side of the voucher which says that the voucher can only be redeemed on the purchase of Rs 1000/- and above.
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