Hi, this is with regards to below please note my gpay account debited as mentioned below towards order placed on pantaloons online website:
HDFC Bank: Rs 1948.00 debited from a/c **3743 on 13-12-21 to VPA [protected]@paytm(UPI Ref No[protected]. Not you? Call on [protected] to report.
However order not raised, I had not received any confirmation on the above from pantaloons.
Further I had called customer care till date approx 9-10 times and I had written mail on customer care of pantaloons atleast 5 -6mails.
Every time custom care mentions it will take 48 hours to get refund.
Today post 12 days neither order got executed neither my money got refunded.
No solution from pantaloons. Really unethical practices and no value for customers.
Regards
Sushma
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