[Resolved] Pantaloons Fashion & Retail — regarding an offer displayed at the store | |||
I along with two of my frns went n did shoping for an amount of rs.7762/- at tirupati, store id : p315, receipt no: p315003i18006525 on 24/10/2018. There was an offer displayed at the store if we purchase for rs.6999/- we can get a scratch card which in turns gives assured gifts. But at the time of billing the person at the counter forgot to add the amount for scratch card n bill was paid. So we dint get any scratch card. He tried to rebill the products by returning all the products in the bill n ended up saying due to technical error he is unable to add the amount for scratch card and rebill. So what is the use in displaying offers and failing to provide them. I need a solution in this issue. Was this information helpful? | |||
Dec 1, 2018 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Oct 31, 2018 Pantaloons Fashion & Retail Customer Care's response Hi Geeth, thank you for writing to us. Kindly provide us your contact number for us to speak to you and address the concern at the earliest.
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 3 Comments | |||
Comments
Recently we've purchased a dress for a kid, but we have size issue and needs exchange for this item. The thing is we've lost tags for that dress . Is it possible to exchange the item. Please confirm.
Reply
Pantaloons Fashion & Retail Customer Care's response, Nov 1, 2018
Verified Support
Hi Parsi, thank you for writing to us. In case you have shared your registered mobile number during the time of billing you need not carry the invoice with you. Please carry the merchandise along with you for the exchange. In case if you have not shared your mobile number during billing we would request you to kindly carry the invoice along with you.vvv
Pantaloons Fashion & Retail Customer Care's response, Nov 1, 2018
Verified Support
Hi Parsi Swetha, thank you for writing to us. In case you have shared your registered mobile number during the time of billing you need not carry the invoice with you. Please carry the merchandise along with you for the exchange. In case if you have not shared your mobile number during billing we would request you to kindly carry the invoice along with you.
[protected]
Pantaloons Fashion & Retail Customer Care's response, Nov 12, 2018
Verified Support
Hi Geeth, thank you for writing to us. We are looking into the matter on priority and we assure you that the Store Manager will get in touch with you within 24 hours to resolve your concern to your satisfaction
Within 24 hours...!!!
It's been more than 10 days...Still i dint get any call n the problem not yet resolved...handn't expected this from such a big n well named store...
It's been more than 10 days...Still i dint get any call n the problem not yet resolved...handn't expected this from such a big n well named store...
Pantaloons Fashion & Retail Customer Care's response, Nov 30, 2018
Verified Support
Hi Geeth, we are looking into the matter and will revert to you within 48 working hours.
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