Pantaloons Fashion & Retail — Transaction failed but money deducted at pantaloons

Address:New Delhi, Delhi, 110022

Hi, I did shopping in Pantaloons at Ambience Mall, Delhi on 10 Dec, 2016 and used my YES Bank debit card to pay the bill.The guy at the counter swiped the card and it showed failed transaction but my money got deducted. When i raised my concern to Pantaloons customer service, they were saying I will get the deducted amount back in my account within 48 hours however i haven’t received it yet. Can anyone tell me what should i do to get my money back? I had really a very bad experience at Pantaloons. Thank You
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The same problem has happened with me.72 hrs over but i didnt gt my money back, the billing person swiped my card 2 times.so the deducted amount was double.very much worried and waiting the the solution

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    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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