[Resolved] Pantaloons Fashion & Retail — unnecessary harassment in baruipur, south 24 pgs, pin - 700144 store on 7th april, 2019 | |||
I am a regular customer holding registered phone no [protected]. On 7th april afternoon when i was exiting from baruipur pantaloon store (This time i have not purchased anything), suddenly checkbox noising. Immediately security person asked me the reason but i don't have any answer and i was also surprising. After one lady sales girl came and search my bag but she don't get any thing for which they can blame me. After some time, she saw my wallet was attached soft tag, which i was bought a couple of months back. The bag was also become old also. The check box making the noise only for this soft tag which is not at all my fault. The sales counter should check at the time of sell. Now i am surprised, i have received any sorry figure from pantaloons side though this is only their fault. They just behalf as i am the culprit. I want clear explanation from pantaloon why i am facing this type o[censored]nnecessary harassment. If i consider this is a fault, why the check box was not noising on that day when i was bought the wallet and exiting the gate. Baruipur pantaloons sales persons also don't have any etiquette to say sorry as this is fully their fault. This is not at all expectations from this renounced store like pantaloons. Thanks & regards, Rumpa Ph. No. [protected] Was this information helpful? | |||
May 24, 2019 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Apr 09, 2019 Pantaloons Fashion & Retail Customer Care's response Hi Rumpa, at the outset, we sincerely regret the inconvenience caused to you. We have shared your concern with the relevant team and will revert back to you with feedback.
Verified Support Apr 18, 2019 Pantaloons Fashion & Retail Customer Care's response Hi Rumpa, please accept our sincere apologies for the inconvenience caused. We hope you will allow us another chance to serve you better.
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701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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