[Resolved] Pantaloons Fashion & Retail — why extra charge for shopping bag | |||
On july 21, 2019 i purchased a shirt and a t-shirt and i have been charged rs 5/- for the shipping bag although there is a clear government notification that no retailer can charge extra charge for shopping bag.. When i enquired with the sale person he said pantaloon can charge.. My question is after having such instructions from government how can they charge extra?? R they making its customers fool?? Was this information helpful? | |||
Aug 22, 2019 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Jul 22, 2019 Pantaloons Fashion & Retail Customer Care's response Hi Pannasri, Thank you for reaching out to us. The extra charge for the bags is in a bid to help the environment. In our endeavor towards consumer satisfaction, we do provide them the freedom to carry their own bags, so that they are not compulsorily required to spend this amount.We hope this meets your understanding and look forward to seeing you at Pantaloons soon. In case of further queries, you can call us on our toll free customer care number[protected]. Regards, Team - Pantaloons | |||
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