Pantaloons Fashion & Retail — Wrong product send me

I have raised this complaint on 10-Nov-2023.

Dear Pantaloons Customer Service,

My name is Dipesh Lad, and I recently placed an order with you under number :8127780. I am writing to bring to your attention an issue with my order.

Upon receiving the package, I noticed that while four of the items were correct, there was a mistake with one of the items. Instead of receiving this kids’ shoes that I had ordered, I received a dress.

To help resolve this matter promptly, I have attached images pf both the incorrectly received dress and the shoes that were supposed to be included in my order.

I kindly request your assistance in arranging for the correct item ( Kids’ shoes) to be sent to me as soon as possible.

Thank you for your prompt attention to this matter. I look forward to hearing back from you soon.

Everytime they create return request for shoes which are not received by me. They send me dress instead of shoes. Now courier boy asking to return shoes.

I want my money back.
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    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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