[Resolved] Pantaloons — Poor quality Product Sold at your outlet | |||
Dear Sir I purchased a Ladies Top by 'Aakriti' from a pantaloons outlet at Pune in May 2015. It was kept packed until recently when I wished to use it. I hand washed the garment following all the instructions for wash care on the label. However after wash the garment developed two holes at different places rendering it unusable. I certainly did not expect this from a renowned brand like 'Pantaloons'. I prefer to shop from your outlets because I feel that it gurantees good quality but with this incident my faith in Pantaloons has taken a hit. I would now think twice before entering a Pantaloons store to buy my clothes. I hope you will take the necessary step to avoid this kind of experience for your customers in future. Regards Mrs Anupama Joglekar Was this information helpful? | |||
Complaint marked as Resolved
Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Jul 06, 2015 Pantaloons Fashion & Retail Customer Care's response Dear Mrs. Joglekar,
At the outset we apoligize for the inconvininece caused to you. In order to serve you better we request you to write to us on [protected]@pantaloons.adityabirla.com also share your contact number with us on so that your concern can be resolved effectively.
Thanking you,
Sincerely yours,
Pantaloons Fashion & Retail Ltd.
Customer Care Team.
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